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Manager, Product Management

3 weeks ago

Dublin, Dublin City, Ireland Mastercard, Inc. Full time

Responsibilities


• Drive tangible data-driven business oues at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance

• Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearlymunicating it to key stakeholders on an ongoing basis

• Leverage the Mastercard "Studio" framework to manage the delivery of ongoing innovation and enhancements to focus Products

• Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation

• Demonstrate depth of knowledge of their Product and the ecosystem in which it operates ( regulatory, legal, technology,petitive environment). Apply this knowledge to the development of winning Product strategies

• Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities

• Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget

• Work closely with engineering to prioritize features vs modernization / resiliency items

• Understand technical aspects of product ownership to drive conversations and trade offs

• Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan

• Ensure that the broader Mastercard organization is enabled to sell focus Products by creatingpellingmunications & marketing content in partnership with Marketing

• Lead cross-functional teams in the development of business requirements to achieve Product objectives

• Partner with the Guilds to create and share best practices within the Program with a focus on driving continuous improvement in the Program's operating model

• Provide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities

• Drive institutionalized knowledge through the use of consistent product documentation (, support documents) across the Studio framework

• Demonstrate amitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills, and experiences

• Develop talent and provide timely feedback, coaching in the moment, and mentoring

• Demonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.

Experiences

• Experience building and deploying software to the cloud is required

• Experience working directly with engineering teams is required

• Experiences that are a plus include:
oProduct management ofmercial-based applications
oCollaboration with design teams or product experience designers
oVirtual and/or real card issuance and controls
oExperience at or integrating with a credit card processor
oExperience at integration with a third-party virtual card generator
oExperience with platform migration from monolith to microservices
oExperience with platform modernization
oExperience leading customer migrations
oDeveloping API-based product roadmaps
oExperience with core Mastercard network

• Proven ability to lead in a matrix environment

• Can deliver high quality products/services in a high growth environment where priorities shift rapidly

• Ability to use hard data and metrics to back up assumptions and develop business cases

• Demonstrated ability to operate withplete independence and autonomy

• Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams

• Extensive experience building and launching products

•prehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)

• Canmunicate to executives, peers, and staff with impact, eloquence, and authenticity

• Demonstrated experience building relationships, partnering with and influencing executive leadership whilemanding the respect of the individual product teams across the organization

• Experience translating strategies into product launches and implementation plans in multiple markets

What we offer
In line with Mastercard's totalpensation philosophy, the successful candidate will be offered apetitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus depending on the role. Mastercard also provides health and wellness benefits, access to retirement savings including a best-in-classpany match, gender-inclusive benefits and more.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Job ID R-240390