Customer Services Manager
4 days ago
Customer Services Manager (Pharmaceutical) Our client is a research based pharmaceutical company that develops & distributes novel & effective therapies for patients affected by rare diseases. They have established a new office in Dublin city centre and require a Customer Services Manager who will be on site in this office in Dublin. The person will report to the Head of Customer Service, based in Ireland. The successful person will work together with the local team based in Ireland, local consultants (Quality) and sister company Customer Service teams based in the United Kingdom and / or the European Economic Area. Role/Responsibilities: Support customer service activities specific for the Irish entityEnsure that targets are met for dealing with enquiries, complaints, orders, etc.Ensure information on customers is kept up to dateSupport inventory management and reporting Specific Job duties Support the local and international teams internally, at 3PL’s and at customers .Assist the Supply Chain team with monthly / quarterly / yearly operational activity reports and any relevant information for the preparation of rolling forecasts.Work with the local finance & accounting team in preparing the monthly reports (e.g. purchases, sales).Act as liaison between project teams to obtain significant information as well as answer queries that may arise.Process customer orders (limited number of approved customers) in conjunction with the wider Customer Service team.Support Quality with the (re)qualification of customers.Handling customer enquiries, processing orders, and managing communication with warehouses and suppliersInventory management, importation and customs clearance procedures Knowledge/Skills/Experience Degree in Business or Transportation/Logistics Management studiesExcellent communication skillsHighly motivated, capable of multi-tasking and able to work with minimum supervisionDemonstrated analytical abilitiesPharmaceutical industry experience (desirable)Previous experience in a customer service role for at least 2 years.Good working knowledge of: Order to cash processGood Distribution Practices requirements
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Customer Service Manager
1 week ago
Dublin, Ireland McSport Full timeJoin Our Team McSport is Ireland's leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business. With a team of over 60 industry experts, we are committed to supplying our customers with the highest standard of product, care and service. We hire exceptional people and...
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Apply in 3 Minutes! Customer Services Advisor
3 weeks ago
Dublin Pike, Ireland DX Network Services Full timeOverview An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not – if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and...
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Customer Service Account Manager
2 weeks ago
Dublin, Ireland Phasor Full timeJoin a growing team where people come first and excellence follows. Phasor, one of Irelands leading boutique Facilities Management providers, is seeking an Account Manager to join our expanding Property Management Helpdesk. With over 20 years in business, weve grown from a one-person operation to a trusted team of 35+ professionals delivering high-quality,...
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Customer Service Account Manager
3 days ago
Dublin, Ireland Phasor Maintenance Full timeJoin a growing team where people come first and excellence follows. Phasor, one of Irelands leading boutique Facilities Management providers, is seeking an Account Manager to join our expanding Property Management Helpdesk. With over 20 years in business, weve grown from a one-person operation to a trusted team of 35+ professionals delivering high-quality,...
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Customer Service
2 weeks ago
Dublin, Ireland Osborne Full timeSenior Customer Service / Success Manager We’re partnering with a well-established and rapidly growing commercial services company in Dublin West to recruit an experienced Customer Service / Success Manager. This is a key leadership role that bridges the gap between Sales, Finance, and Transport, ensuring customer satisfaction, operational efficiency,...
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Customer Service
3 weeks ago
Dublin, Ireland Osborne Full timeCustomer Service / Success Manager We’re partnering with a well-established and rapidly growing commercial services company in Dublin West to recruit an experienced Customer Service / Success Manager. This is a key leadership role that bridges the gap between Sales, Finance, and Transport, ensuring customer satisfaction, operational efficiency, and...
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Managed Service Partner
4 days ago
Dublin, Ireland ICT Services Full timeManaged Service Partner (MSP) Support Manager – Dublin Reporting to the ICT Services Technical Lead, the MSP Support Manager will lead and run the service desk for all ICT Services MSP customers and ICT group companies A Key deliverable will be utilisation and efficiency of all resources within your department, achieving and maintaining a high effective...
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Customer Service Manager, Dublin 15
2 days ago
Dublin, Ireland Leinster Appointments Full timeLeinster Appointments is currently recruiting for a permanent, full time Customer Service Manager role in Dublin 15 Fully office based role Salary up to €40,000 - Manage day-to-day customer enquiries via phone, email, and online platforms. - Process and track customer orders, ensuring accurate entry into the system and monitoring until post dispatch...
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Customer Service Analyst
6 days ago
Dublin, Ireland Uniting Holding Full timeThe Company Ohshima Ireland is currently seeking an experienced Customer Service Analyst to join our growing team based in our Dublin HQ. This organisation has worldwide expertise but also a local presence within their specialised field. This will be a key, front office, commercial role in the in company and requires someone coming from a fast-paced...
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Customer Service Representative
1 week ago
Dublin, Ireland Celtic Careers Full timeCustomer Service Representative Customer Service Service Advisor Dublin Permanent / Full Time 20/11/ Positive working environment 35k Salary Working on Site in the head office in Parkwest Dublin 12 Key ResponsibilitiesThe principal duties and responsibilities of a Customer Service Representativeare to ensure that our customers receive a positive experience...
