Front Office Supervisor
5 days ago
Working at Mount Juliet Estate provides a unique and enriching professional experience characterized by a supportive and inclusive work environment.
Employees consistently emphasize the approachability of management and the accessibility of HR for assistance, fostering a culture where every team member feels respected and valued.
The estate is described as a stepping stone for career growth, with ample opportunities for learning, upskilling, and career development.
Skills and AttributesCommunication and interpersonal skillsMultitasking and prioritizingGuest FocusDescriptionMount Juliet Estate, a Marriott Autograph Collection Property, is seeking an experienced, guest-focused and standards-driven Front Office Supervisor. The Role The Front Office Supervisor role assists in overseeing and directing all aspects of Front Desk operations.
You will be responsible for reception operations, training the team, implementing brand standards, and ensuring effective operation of the front office team.
Key Duties and Responsibilities To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.To build a good rapport with all guests and resolve any issues quickly and report any complaints to management, to maintain high quality customer service.To deal with guest requests to ensure a comfortable and pleasant stay.To be responsible for accurate and efficient guest billing and billing procedures.To assist in keeping the hotel reception area clean and tidy at all times.To undertake general office duties, including correspondence, emails, and filing.To ensure that all reservations and cancellations are processed efficiently.To report any maintenance, breakage or cleanliness problems to the relevant manager.Good administrative skills and the ability to use email and booking systems.Good team working skills.A friendly and welcoming approach.Required: Minimum 1 year experience in a receptionist role in the Hospitality Sector.Experience in hotel booking systems including Opera, Hotsoft, and Marsha.Excellent customer service and interpersonal skills, including a pleasant telephone manner.High standards of dress and presentation.Fluent level of English and eligible to work in Ireland.What We Offer Employee mealsComplimentary gym accessEmployee Assistance ProgrammeParkingInternational hotel discounts through MarriottContinuous Professional Development opportunitiesMount Juliet is an equal opportunity employer committed to maintaining a diverse team and an inclusive culture.
#J-18808-Ljbffr
-
Front Desk Supervisor
5 days ago
Kilkenny, Kilkenny, Ireland Oasis Group Full timeKey ResponsibilitiesThe Front Office Supervisor will be responsible for:Overseeing daily front desk operations, ensuring efficient and effective service delivery.Leading by example, demonstrating exceptional customer service skills, and setting high standards for the team.Providing guidance and coaching to front office staff, promoting their growth and...
-
Front Office Supervisor
3 days ago
Kilkenny, Kilkenny, Ireland The Broadline Recruitment Group Limited Full timeKey ResponsibilitiesThe successful Duty Manager will be responsible for:Oversight of daily operations, including front office, food & beverage, and housekeeping departments.Management of a team of up to 30 staff members during peak shifts.Collaboration with the hotel's senior management team to drive business growth.The ideal candidate will have a strong...
-
Front Office Manager
12 hours ago
Kilkenny, Kilkenny, Ireland Langtons Hotel Kilkenny Full timeJob SummaryWe are seeking a highly organised and motivated Front Office Manager to lead our front-of-house team at Langtons Hotel Kilkenny. The successful candidate will be the face of the hotel, ensuring a seamless guest experience from check-in to check-out.The ideal candidate will have previous experience in a similar role, excellent leadership skills,...
-
Front Office Professional
7 days ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAbout the RoleAn exciting opportunity has arisen to join the Front Office team at Lyrath Estate Hotel as a dedicated Receptionist. As the first point of contact for our guests, you will represent the hotel in a friendly and professional manner.Key Responsibilities:Familiarise yourself with daily business operations, including arrivals, departures, and...
-
Hotel Reception Supervisor
12 hours ago
Kilkenny, Kilkenny, Ireland Langtons Hotel Kilkenny Full timeAbout the RoleWe are seeking an experienced and professional Hotel Reception Supervisor to join our front-of-house team at Langtons Hotel Kilkenny. The successful candidate will be responsible for supervising a team of six receptionists, overseeing the day-to-day operations of the front desk, and ensuring that all procedures are adhered to across all...
-
Accommodation Supervisor
3 days ago
Kilkenny, Kilkenny, Ireland Sky Staffing Solutions ltd Full timeWe are hiring an experienced and motivated Accommodation Supervisor for our client in Co. Kilkenny. This role is ideal for a hospitality professional with a keen eye for detail and leadership skills to oversee the housekeeping team.Key Responsibilities: Supervise and coordinate the daily activities of the housekeeping team Inspect guest rooms and public...
-
Front Desk Professional
7 days ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeRole OverviewAn exciting opportunity has arisen for a skilled professional to join the Front Office team at the prestigious Lyrath Estate Hotel as a key representative.
-
Hotel Front Office Receptionist
6 days ago
Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full timePart Time Receptionist Required3 Shifts per week over a 7 Day WeekFull flexibility on daysKey Duties and ResponsibilitiesGreet and welcome guests to the Hotel.Accurately taking and recording reservations.Register the guests and take payment.Key hold Responsibilities.Balancing of shift.Handle all phone calls, emails, and messages.Liaison with other...
-
Hotel Front Desk Coordinator
22 hours ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeCompany OverviewThe Lyrath Estate Hotel is a 5-star hotel known for its exceptional service and luxurious amenities.We are seeking a highly skilled and professional Guest Experience Associate to join our Front Office team.
-
Customer Service Manager
5 days ago
Kilkenny, Kilkenny, Ireland Oasis Group Full timeCompany OverviewOasis Group is a leading hospitality provider, renowned for its commitment to excellence and exceptional guest experiences. Our team shares a passion for delivering world-class service, fostering a culture of inclusivity, and empowering employees to grow professionally.We are seeking an experienced Front Office Supervisor to join our team at...
-
Reception Operations Lead
5 days ago
Kilkenny, Kilkenny, Ireland Oasis Group Full timeJob Description SummaryOasis Group seeks a seasoned Front Office Supervisor to drive exceptional guest experiences at Mount Juliet Estate. This key role oversees Front Desk operations, trains and develops the team, and ensures seamless customer service.About YouWe're looking for someone with:At least 1 year of experience in a reception role, preferably in...
-
Site Supervisor
4 weeks ago
Kilkenny, Kilkenny, Ireland Gaeltec Utilities Limited Full timePosition: Site Supervisor (Civil Works)Location: Kilkenny (Nationwide)Contract: 1 yearSalary: DOEAre you ready to be a vital part of a dynamic and innovative utilities service company? As a leading company in the Energy and Telecoms Industries, Gaeltec Utilities is driven by a collective vision: creating a cleaner, brighter living for our future. Our journey...
-
Front Desk Reservations Associate
6 days ago
Kilkenny, Kilkenny, Ireland Kilkenny River Court Hotel Part timeAs a Front Desk Reservations Associate at the Kilkenny River Court Hotel, you will play a vital role in delivering exceptional service to our guests. We are seeking a highly organized and customer-focused individual who can thrive in a fast-paced environment.About Our HotelThe Kilkenny River Court Hotel is a 4-star hotel located in the heart of Kilkenny...
-
Supplies Officer New
3 weeks ago
Kilkenny, Kilkenny, Ireland CPL Full timeStores person, will operate in a team based environment managing stock at point of use by utilising scanning systems to requisition stock and working to maintain strict replenishment schedules:- Work in Point of Use as required by your Supervisor or Line Manager where you will be assigned to scanning and/or replenishing of stock- Work in Goods inwards as...
-
Hotel Guest Liaison Officer
7 days ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeCustomer Service ExpertiseWe are seeking a highly motivated Customer Service Representative to join our Front Office team. In this role, you will be responsible for delivering exceptional customer service and ensuring that every guest interaction is positive and memorable.Responsibilities:To provide exceptional customer service and respond promptly to...
-
Safety Officer
4 days ago
Kilkenny, Kilkenny, Ireland Gaeltec Utilities Limited Full timePosition: Safety Officer Location: Kilkenny (Nationwide) Contract: Fixed Term – Full Time (12 months) Salary: DOE, paid Monthly Are you ready to be a vital part of a dynamic and innovative utilities service company?As a leading company in the Energy and Telecoms Industries, Gaeltec Utilities is driven by a collective vision: creating a cleaner, brighter...
-
Accommodation Supervisor
5 days ago
Kilkenny, Kilkenny, Ireland Mount Juliet Full timeMount Juliet Estate, a Marriott Autograph Collection Property are currently looking for an experienced Accommodation Supervisor to join our growing Accommodation team.Main Duties Maintains excellent standards of cleanliness throughout the Estate Clean and maintain hotel bedrooms for check in and check out Cleaning of public areas / meeting rooms and office...
-
Customer Service Representative
7 days ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeFront Office Team MemberWe are looking for a skilled Front Office Receptionist to join our dynamic team. As a key member of the Front Office team, you will be responsible for providing exceptional customer service and supporting the smooth operation of the hotel.Responsibilities:Check guests in and out efficiently and accurately.Handle customer complaints...
-
Hotel Front Office Representative
7 days ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAbout the JobThe successful candidate will play a pivotal role in delivering exceptional guest experiences, representing the hotel's high standards in a friendly, energetic, and professional manner.
-
Hotel Front Office Coordinator
5 days ago
Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full time**Job Summary:**The Rhu Glenn Hotel is seeking a skilled and enthusiastic Receptionist to join their team. This part-time position involves working 3 shifts per week over a 7-day week, with full flexibility on days.**Key Responsibilities:Welcoming guests to the hotel and ensuring they have an exceptional experience.Taking reservations accurately and...