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Hotel Front Office Coordinator

1 week ago

Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full time

**Job Summary:**

The Rhu Glenn Hotel is seeking a skilled and enthusiastic Receptionist to join their team. This part-time position involves working 3 shifts per week over a 7-day week, with full flexibility on days.

**Key Responsibilities:

  • Welcoming guests to the hotel and ensuring they have an exceptional experience.
  • Taking reservations accurately and recording them in the system.
  • Registering guests, taking payment, and handling cash transactions effectively.
  • Maintaining security and managing key holdings.
  • Balancing shift duties and maintaining a high level of organization.
  • Handling phone calls, emails, and messages professionally and efficiently.
  • Liaising with other departments regarding upcoming bookings and events.

**Requirements:

  • Previous experience in a similar role is highly advantageous.
  • Exceptional customer service skills are essential for success in this position.
  • Cash handling and computer skills are necessary for accurate record-keeping and efficient operations.
  • Excellent communication and organizational skills are required to excel in this role.
  • A keen interest in hospitality and a willingness to learn quickly are essential.
  • Fluency in English, both written and spoken, is mandatory for effective communication with guests and colleagues.

**Benefits:**

  • Meal allowance and canteen facilities.
  • Parking availability.
  • Paid holidays and time off.

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.