Current jobs related to Renewals Manager - Dublin, Dublin City - Ecoonline
-
Renewals Manager
3 days ago
Dublin, Dublin City, Ireland Asana Full timeAs a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...
-
Renewal Account Manager
5 days ago
Dublin, Dublin City, Ireland Servicenow Full timeJob DescriptionWe are seeking a skilled Renewal Account Manager to join our team. In this role, you will partner with Field Sales to support renewal touch points with customers.Identify customer needs and demonstrate account management skills to guide renewal closure.Understand ServiceNow licensing models to provide assistance in licensing...
-
Renewals Manager
3 days ago
Dublin, Dublin City, Ireland Asana Full timeAs a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...
-
Renewals Manager
1 week ago
Dublin, Dublin City, Ireland Asana Full timeGet AI-powered advice on this job and more exclusive features.As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account...
-
Senior Renewals Manager
2 weeks ago
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeRole Description:We are looking for a Renewals Manager to join our growing team who will build strategic relationships with Sales, Customer Success, Finance, and Operations in order to minimise attrition, accurately forecast risk, and drive customer success. You will be responsible for identifying and analysing risk during the Customer contract term by...
-
Enterprise Renewals Manager
7 days ago
Dublin, Dublin City, Ireland Okta, Inc. Full timeGet to know OktaOkta is The World's Identity Company.We free everyone to safely use any technology—anywhere, on any device or app.Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Enterprise Renewals Manager
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting...
-
Strategic Renewals Business Manager
5 days ago
Dublin, Dublin City, Ireland Tn Ireland Full timeJob DescriptionNew Relic is seeking a highly analytical Senior Renewals Operations Manager to play a strategic and operational role in analyzing our Renewals business, recognizing trends, and developing robust insights to drive Renewals productivity.This role requires a candidate who is highly analytical with the ability to synthesize data and make sound...
-
Renewal Account Manager
5 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeTN Ireland is a global service solutions company with state-of-the-art modern offices in Dublin City Centre. We are seeking a dynamic German-speaking sales professional to join our team as a Renewal Account Manager.Job Description:We require an individual who can manage key accounts, provide exceptional customer care, and renew contracts within an existing...
-
Senior Renewal Account Manager
7 days ago
Dublin, Dublin City, Ireland ServiceNow Full timeAbout the RoleThe Senior Renewal Account Manager will partner with Field Sales to support renewal touch points with customers, identifying customer needs and demonstrating account management skills to guide renewal closure. The successful candidate will understand ServiceNow licensing models and provide both sales and customer assistance in licensing...
-
Renewals Strategist
3 days ago
Dublin, Dublin City, Ireland Asana Full timeAs a key member of our Renewals team at Asana, you will play a pivotal role in developing and executing a renewals strategy that balances high-volume scale with top-down positioning. This involves working closely with customers and internal stakeholders, such as Account Executives, Customer Success Managers, and Finance, to ensure Asana customers achieve...
-
Contracts and Renewals Manager
2 weeks ago
Dublin, Dublin City, Ireland Xperience Full timeAt Xperience we deliver business efficiencies through Digital Transformation.We put our clients at the heart of everything we do, helping them create better, faster processes, build stronger customer relationships, strengthen data security, accelerate profitability and position them for growth. That's why we've got over 2,000 clients who are more efficient,...
-
Renewals Strategist
3 days ago
Dublin, Dublin City, Ireland Asana Full timeAbout AsanaAsana is a leading work orchestration platform that empowers teams to achieve their goals. With millions of users worldwide, Asana is committed to building a diverse and inclusive workplace culture that values creativity, empathy, and collaboration.The Renewals team plays a critical role in driving business growth by ensuring customer satisfaction...
-
SaaS Renewal Account Manager
7 days ago
Dublin, Dublin City, Ireland ServiceNow, Inc. Full timeServiceNow, Inc. offers exciting opportunities for skilled professionals to drive growth and success in our global organization.We are seeking an experienced Renewal Account Manager to join our team and help us achieve our goals. As a key member of our sales organization, you will be responsible for managing customer relationships and driving revenue growth...
-
Renewable Operations Centre Manager
5 days ago
Dublin, Dublin City, Ireland Electricity Supply Board Full timeThe Renewable Operations Centre Manager role is directly aligned with our corporate strategy.The priority for the role is the leadership of the Renewable Operations Centre (ROC) team to deliver excellent safe, secure and optimized performance of multiple generation technologies operated and monitored from the ROC.The Renewable Operations Centre remotely...
-
Renewal Strategy Manager
7 days ago
Dublin, Dublin City, Ireland Okta, Inc. Full timeAs a key member of our team, you will be responsible for developing and executing strategies to achieve successful customer renewals and maximize revenue growth. This role requires strong negotiation skills, attention to detail, and the ability to work effectively with internal teams to identify challenges in the renewal process.The ideal candidate will have...
-
Senior Renewal Management Professional
7 days ago
Dublin, Dublin City, Ireland ServiceNow Full timeJob SummaryServiceNow is seeking a Sr. Finance Analyst, Renewals to support our Customer Excellence Group. This role will be crucial in driving financial performance, optimizing renewal processes, and supporting our customer retention efforts.Key Accountabilities:Develop and implement financial strategies aligned with Renewals goals, focusing on customer...
-
Sales Renewals and Growth Manager
7 days ago
Dublin, Dublin City, Ireland Cyber Crime Full timeKey ResponsibilitiesThis Renewal Sales Representative will be responsible for managing software subscription renewals, aligning with quarterly targets. The ideal candidate will maintain direct engagement with channel partners and customers throughout the contract lifecycle, collaborate with internal teams, discuss renewal prices, generate sales...
-
Contract Renewal Account Manager
1 day ago
Dublin, Dublin City, Ireland Cohesity Full timeRole SummaryThe Renewal Sales Representative will be responsible for managing and growing the business associated with our software subscription renewals, ensuring timely closure of renewal contracts, and delivering exceptional value to our clients. This role requires strong communication and negotiation skills, as well as the ability to work effectively in...
-
Renewable Operations Centre Manager
7 days ago
Dublin, Dublin City, Ireland Electricity Supply Board Full timeThe Renewable Operations Centre Manager role is directly aligned with our corporate strategy. The priority for the role is the leadership of the Renewable Operations Centre (ROC) team to deliver excellent safe, secure and optimized performance of multiple generation technologies operated and monitored from the ROC.The Renewable Operations Centre remotely...
Renewals Manager
2 weeks ago
Want to be a part of a company that's making a difference?
We're a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations.
Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
Impact: A strong connection to our mission through product, customer and impact is essential.
We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
Innovation: Trusted by over 11,000 customers, you'll have the chance to work with industry experts and thought leaders, dedicated to driving positive change.
We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
Growth: Connect commercial growth to personal growth opportunities.
Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We're on a mission to protect people and the planet by building and deploying transformative software.
We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change.
Read on to learn more about the opportunity and how you can have a positive impact
About the Role The Customer Success team is a highly collaborative, fast-paced and evolving group responsible for nurturing and growing relationships with EcoOnline's Enterprise and Mid-Market customers.
We move quickly and experiment with new strategies, all while keeping the ultimate focus on our customers' success.
We engage with end-users and stakeholders alike to ensure our customers love, adopt and grow with EcoOnline.
Our vision is to make our customers environments safer in order to thrive.
Our team works hard, works together, and has fun while we strive for success.
Key Responsibilities: The Renewals Manager holds responsibility for accelerating revenue and profitability from low engagement, SMB customer accounts, utilising tech touch methodologies to understand and support the clients strategy and challenges.
Managing relationships with Tier 3 customers to: Effectively understand the business and strategy to provide robust account plans Identify key stakeholders and manage their requirements Provide regular data insight and reporting Manage the customer life cycle (Onboarding, maintenance, development and renewal) Deliver the optimum customer success management service Identifying upsell opportunities through the customer care call process and independently converting into upsell opportunities.
Deliver the optimum customer success management service Identifying upsell opportunities through the customer care call process and independently converting into upsell opportunities.
Independently formulate ideas and solutions for customer issues whilst driving revenue opportunities Ensure customer success procedures are following, keeping the CRM system up to date.
Ensuring that systems are kept up to date to ensure an efficient billing cycle and reduction of invoices Liaising with Marketing and providing support on campaigns.
Management of assigned accounts, to include: Be accountable for managing contracts and renewals Finance enquires/invoicing escalation PO Escalation (where applicable) Cross Sell What we're looking for: 2+ years of experience in similar role in a SaaS environment.
Strong Key Account Management experience within a SaaS business (2+ years).
Consultative solution selling experience.
Highly competent with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, O365, Dynamics CRM).
Excellent influencing abilities/people management skills.
All experience and education considered.
Proven track record in similar role.
Proven ability to build and develop interpersonal relationships externally and internally.
Nice to have: Experience in the field of environment, health and safety and quality at work.
Experience within property management and governance, risk and compliance Our Benefits: We offer a variety of global benefits which are listed below
Please note a country-specific breakdown will be provided during your interview process.
Generous Paid Time Off Extended Parental Leave ?? Robust Health Coverage Accelerated Learning Paths Team Wellness Initiatives Company-wide Events Employee Resource Groups ? Recognition awards EcoOnline is proud to be an equal-opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves.
Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.
If you need any assistance due to a disability, please speak to your talent acquisition partner.
