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Cloud Technical Solutions Engineer, Compute

2 weeks ago

Dublin, Ireland Google Full time

Cloud Technical Solutions Engineer, Compute (English, Mandarin)corporate_fare Google place Dublin, Ireland
Apply
Minimum Qualifications:Bachelor's degree in the field of Science, Technology, Engineering, Mathematics, or equivalent practical experience.4 years of experience in reading/debugging a general purpose coding language and in virtualization and orchestration frameworks.4 years of experience in troubleshooting/advocating for customers' needs, and triaging technical issues.Experience with Linux/Unix or Windows systems, from the kernel to the shell, file systems, and client-server protocols.Ability to communicate in English and Mandarin fluently in order to communicate with different regional customers and stakeholders.Preferred Qualifications:Experience debugging workload issues across large-scale, multi-node environments.Experience with exploratory kernel debugging and performance analysis of containerized systems.Experience in Computer Networking (e.g., TCP/IP, Routing, Load balancing, etc.
).Experience working with any public cloud services and infrastructure.Understanding of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.
).About the JobOur Technical Solutions Engineers manage customer challenges in addition to providing support to our other Support teams.
In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud.
You will troubleshoot technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting.
You will make our products easier to adopt and to use by making improvements to the product, tools, processes, and documentation.
You will help drive business growth of Google Cloud by recognizing and advocating for our customers' challenges.
Google Cloud accelerates every organization's ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most

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