Desktop Support Technician

7 hours ago

Sligo, Sligo, Ireland Quantum World Technologies Inc. Full time

Direct message the job poster from Quantum World Technologies Inc.
Contract and 100% Onsite
Job Description
The Deskside Support Technician will provide comprehensive technical support for the client's campus-based personnel.
With minimal supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout life cycle of a ticket.
Resolves intermediate to complex computer software and hardware problems by applying trouble-shooting and problem-solving skills.
Installs and configures company standard applications.
Supports key service-level goals including response time and end-user satisfaction.
Job Requirements Skills
Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
Excellent communication and customer service skills.
Dedication to customer service.
Excellent teamwork skills.
Experience in supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Citrix), Desktop tools (Bomgar)
Ability to perform root cause analysis and determine appropriate course of action based on result
Language Skills
Official Local Language on a native or at least very good (fluent) level (C1/C2)
English on an advanced level (B2 or higher)
Education
BS or BA degree preferred or equivalent work experience
A+ Certification or equivalent required.
Minimum of 12months of Desktop support experience
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Quantum World Technologies Inc. by 2x
Sign in to set job alerts for "Desktop Support Technician" roles.
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

  • Desktop Support Technician

    21 hours ago

    Sligo, Sligo, Ireland Quantum World Technologies Inc. Full time

    Direct message the job poster from Quantum World Technologies Inc.Contract and 100% OnsiteJob DescriptionThe Deskside Support Technician will provide comprehensive technical support for the client's campus-based personnel.With minimal supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and...

  • Desktop Support Technician

    6 days ago

    Sligo, Sligo, Ireland Quantum World Technologies Inc. Full time

    Direct message the job poster from Quantum World Technologies Inc.Contract and 100% OnsiteJob DescriptionThe Deskside Support Technician will provide comprehensive technical support for the client's campus-based personnel. With minimal supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and...

  • Desktop Support Technician

    3 days ago

    Sligo, Sligo, Ireland E-Solutions Full time

    ResponsibilitiesProvide comprehensive technical support services to the Client's onsite personnel, customers and service providers.Perform IMAC related tasks as assigned (e.g., hardware break/fix and hardware or software upgrades) including data migrationReplicate and resolve customer incidents in the software & hardware environment.Maintain incident...

  • Desktop Support Technician

    4 days ago

    Sligo, Sligo, Ireland E-Solutions Full time

    ResponsibilitiesProvide comprehensive technical support services to the Client's onsite personnel, customers and service providers.Perform IMAC related tasks as assigned (e.g., hardware break/fix and hardware or software upgrades) including data migrationReplicate and resolve customer incidents in the software & hardware environment. Maintain incident...

  • Desktop Support Specialist

    7 days ago

    Sligo, Sligo, Ireland Ubique Systems Full time

    Job DescriptionThe Deskside Support Technician will provide comprehensive technical support for the client's campus based personnel. With minimal supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout life cycle of a ticket....

  • Desktop Support Engineer

    7 days ago

    Sligo, Sligo, Ireland Damco Solutions Full time

    OverviewJob title : Desktop Support /IT Support EngineerLocation : Sligo, IrelandMode: ContractResponsibilitiesProvide comprehensive technical support services to the Client's onsite personnel, customers and service providers.Perform IMAC related tasks as assigned (e.g., hardware break/fix and hardware or software upgrades) including data migrationReplicate...

  • Desktop Support Engineer

    2 days ago

    Sligo, Sligo, Ireland HCLTech Full time

    Direct message the job poster from HCLTechTalent Acquisition at HCL Technologies EuropeHCLWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech...

  • Desktop Support Specialist

    6 days ago

    Sligo, Sligo, Ireland beBeeSupport Full time €42,000 - €60,000

    We are seeking a skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing comprehensive technical support services to onsite personnel, customers, and service providers.Responsibilities:Provide expert technical support services including hardware break/fix, software upgrades, and data migration.Replicate...

  • Information Technology Technical Support Specialist

    6 hours ago

    Sligo, Sligo, Ireland beBeeDesktop Full time €40,000 - €55,000

    Job OverviewThe successful candidate will provide technical support for a campus-based team, with a focus on software and hardware troubleshooting.Key Responsibilities:Provide comprehensive technical support to the client's campus-based personnel, including receiving user tickets, documenting actions taken, and communicating effectively with the user...

  • Technical Support Specialist

    2 days ago

    Sligo, Sligo, Ireland beBeeCustomerService Full time €60,000 - €80,000

    Technical Support SpecialistThe successful candidate will provide comprehensive technical support for campus-based personnel. With minimal supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout the life cycle of a ticket.Key...