Senior Business Systems Analyst, Salesforce

The Red Hat Sales Cloud team is looking for a Senior Business System Analyst, Salesforce to join us.
In this role, you will work as a member of a highly dynamic and collaborative technical team.
The team is tasked with design, development, and functional support for the Red Hat Sales Cloud (Salesforce Sales Cloud and Salesforce Marketing Cloud).
You will implement and execute a strategy to help the teamdeliver high-quality products and build a quality-first culture within the development team.
You will collaborate closely with Product Owner,Salesforce Engineers, Enterprise architects, and testing and support teams to execute and deliver solutions and tools in alignment with the organization's vision and strategy.What You Will DoWork closely with global and regional stakeholders, development teams, and architects to solve business problemsWriting user stories, acceptance criteria as per business needsDriving team refinementsessions andimplement solutions using salesforce configurationAnalyze business requirements perform gap analysis and root cause analysisWork with cross-functional teams to identify dependenciesEnsure compliance with SOX, business controls, and IT general controlsIdentify system gaps and propose, design, and build solutionsWhat You Will BringGraduate university degree in computer science, computer engineering, or a similar field5+ years of SFDC experienceDemonstrated experience working as part of an agile development teamExperience with CI and CD tools like Git, VS Code, SonarQube, and the release processSolid knowledge of customer relationship management (CRM) softwareUnderstanding of the overall SFDC ecosystemSolid problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationshipsDesire to learn and apply new technologiesAbility to learn quickly and master new skills as necessaryExemplary interpersonal skillsKnowledge of SalesforceSalesCloud The Following Are Considered a PlusSFDC certificationsAgile certifications#LI-NG1About Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
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