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Junior Accounts Administrator

2 months ago

Dublin, Ireland Culligan Shared Services Full time

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Responsibilities:

  • Maintain ledgers recording customer debt, communications, queries, and outcomes.
  • Ensure timely cash collection and recording of customer debt.
  • Resolve, negotiate, and conclude debt cases with internal and external customers.
  • Maintain accurate administration of customer account and case notes.
  • Work closely with customers and operational teams to ensure effective resolution of customer debt.

Requirements

  • Demonstrate strong oral, negotiation, and written communication skills.
  • Demonstrate competence in using Microsoft Office tools.
  • A proven track record of providing strong customer service.

Benefits

  • Working Monday - Friday 9am-5pm with two days working from home. ( This can be subject to change at companies discretion)
  • 23 days annual leave plus the option to buy more
  • Company Sick Pay (after qualifying period)
  • A market leading company pension
  • Employee rewards and discounts through Perks at Work
  • Option to join Health Care Cash Plan
  • Cycle to Work scheme available
  • 24/7 365-day access to Employee Assistance Programme through Health Assured
  • Well being programs – your well being is important to us
  • Access to on-going learning and development with our online learning platform
  • Refer a friend bonus
  • You would be joining a fun, colleague focused environment, where you are acknowledged and awarded for hard work