Customer Services Administrator
6 months ago
Customer Services Administrator – 10 month contract
Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills.
Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans.
Your Role
As an Customer Services Administrator your main responsibilities will include, but not necessarily be limited to, the following:
• Ensuring that our customers come first is a key responsibility of the role
• Dealing with clients/members and brokers/employers and other stakeholders over the phone
• Processing a number of client/member requests through the new business stage / life cycle of their policies. This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures
• Complaints handling
• Interacting with other areas of the business e.g. Sales, Propositions, Compliance etc. to improve how we work
Your Skills and Experience
As an Customer Services Administrator your skills and qualifications will include:
• Has excellent inter-personal and communication skills, particularly on the phone
• Ability to work in a dynamic team environment
• Be well organized, results driven and capable of working to tight deadlines
• Good working knowledge of Outlook, Microsoft Word, Excel
• Third Level Qualification in relevant area ++TBC++
• Is willing to undertake relevant professional qualification that meets Central Bank Minimum Competency Requirements.
• Previous experience in a customer facing role and advantage
-
Sales Administration, Customer Service
4 months ago
Dublin, Ireland Tate Full timeTate, a world-class global data centre interiors design engineering and manufacturing business, operating within the safeguard of the Kingspan Group PLC valued at over €8 Billion, is currently searching for a dynamic Sales Administrator to join our supportive and dynamic team. If you thrive in a fast-paced environment, love to problem solve, excel at...
-
Customer Service and Operations Administration
3 weeks ago
Dublin, Ireland Recruitment Plus Full timeCustomer Service and Operations Administration Motor industry Salary: Depending on experience plus end of year bonus Location: Dublin 12 office based Job Purpose As a Customer Service and Operations Representative, you will play a crucial role in ensuring a seamless and positive experience for customers throughout the rental process. You will be responsible...
-
Sales Administration, Customer Service
3 weeks ago
Dublin, Ireland Tate Full timeAt Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc, Tate has been recognised worldwide as an industry leader in the development and manufacture of data centre infrastructure solutions and commercial office raised access floors for over 60 years. With revenues of over $500m and growing,...
-
Customer Service advisor
4 weeks ago
Dublin, Ireland Red Chair Recruitment Full timeProviding excellent customer service end to end from booking to return of vehicle Scheduling customer vehicle services, collection times, determining workshop availability and optimising the loading of the workshop Maintaining progress reports each of your customer vehicles, advising customers on work required and agreeing recommended repairs and cost...
-
Service Administrator
1 month ago
Dublin, Ireland Rentokil Initial Full timePosition: Service Controller/ General AdministratorLocation: Dublin Contract: Permanent, Full TimeSalary: €27,000 per annum, Paid Monthly.Reporting to Administration ManagerJob PurposeThe purpose of this position is to fulfil duties requested by your immediate manager/supervisor as well as all Administration and Clerical duties required.RequirementsTo be...
-
Service Office Administrator
6 months ago
Dublin, Ireland Ballinlough Refrigeration Full timeBallinlough are the main dealers for Thermo King refrigerated units and Dhollandia lifting equipment in Ireland. As we expand our operations, we are seeking an efficient and organised Service Office Administrator to join our team and support our daily administrative functions and join our team. As a certified Great Place to Work 2024, Ballinlough offers an...
-
Customer Service Agent
3 weeks ago
Dublin, Ireland GHL Recruitment Full timePosition Overview: Customer Services Advisor Our client, a highly respected charity in Dublin 11, is seeking a Customer Services Advisor for a temporary role until the end of 2024. This role is essential in managing customer interactions and administrative duties, helping ensure a positive and supportive experience for fundraisers, adopters, and other...
-
Customer Service Representative
1 month ago
Dublin, Ireland STL LOGISTICS Full timeSTL Customer Service RolePurpose of the RoleThe Customer Service Representative will be based at the customer location in St James Gate, Dublin. This is an ideal role for an administrative person who is sharp in communications and admin tasks. Accountabilities: Liaising with customers in a positive and professional manner, through all...
-
Service Centre Administrator
6 months ago
Dublin, Ireland Apleona HSG Facility Management Full timeAdvert Text Overall Purpose of the Job To provide administrative and systems support to ensure the daily operation of the Service Support Centre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timely and accurate processing of all paper work in regards to the SSC as well as the updating of CAFM (Computer Aided...
-
Service Now Administrator
3 months ago
Dublin, Ireland Dabster Full timeService Now Administrator The Role: Reporting to the Service Management manager, you are responsible for delivery, maintenance and support of the enterprise ServiceNow application in a fast-paced environment. Primary focus (%) is the day to day operations, new project initiative involvement and stability of the existing deployed modules. Secondary focus (up...
-
Customer Service Agent
7 months ago
Dublin, Ireland Calor Full timeWe are looking for a detail orientated and highly motivated candidate to deliver excellent customer service. You will be first point of contact for all Calor domestic and commercial customers throughout Ireland and will be responsible for exceeding expectations across all our customer touch points during their lifetime with Calor.Main responsibilities: ...
-
Customer Service Agent
2 weeks ago
Dublin, Ireland Flogas Full timeAbout the Role:Flogas is seeking a highly motivated and customer-focused Customer Service Agent to join our team. In this dynamic and fast-paced role, you will be the main point of contact for our LPG customers, spanning Bulk, Cylinder, Domestic, and Commercial segments. You will handle incoming enquiries, provide administrative support to the sales team,...
-
Customer Service Representative
6 months ago
Dublin, Ireland Rapport Guest Services Full timeRole Responsibility Within this role you you will be: • Acting as the main point of contact welcoming internal and external guests. Providing support for meetings & events. • Proactively deal with any enquiries, in person, via the phone or email in a timely and professional manner. • First line support for any IT and AV requirements within the...
-
Customer Services Administrator
6 months ago
Dublin, Ireland Zurich Insurance Company Ltd. Full timeCustomer Services Administrator – 10 month contract Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the...
-
Legal Administrator
1 week ago
Dublin, Ireland Link Personnel Services Full timeLink Personnel are seeking applications for a Legal Administrator for our client, a Global Law Firm based in Dublin 2. This is a great opportunity for a Legal Administrator to progress into their Governance and Consulting Services Team providing admin and secretarial support. This will be a fully on-site position. Call Emma on for details. Salary : to €32k...
-
System Administrator
6 months ago
Dublin, Ireland Playrix Full timeSystem Administrator Playrix is the largest gaming company in Europe and ranks in the top 3 most successful mobile developers in the world. We have a unique structure - the absence of hierarchy and bureaucracy, a distributed team of professionals making key decisions in expert groups, flexibility in approaches, and a desire to continuously develop and...
-
Administrator, Investor Services
2 months ago
Dublin, Ireland HedgeServ Full timeHedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic...
-
Customs Process Administrator
6 months ago
Dublin, Ireland Maersk Full timeThe Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance. A CPA will receive extensive internal and external training as well as an online...
-
Splunk Administrator
2 months ago
Dublin, Ireland NTT DATA Services Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Role overview As a Splunk administrator, within the Banking Consulting Group, the person will be responsible to engage with clients a global team that gathers,...
-
Customer Service Agent
2 months ago
Dublin, Ireland Flogas Full timeAbout the role:Our energy division is now welcoming applications from experienced customer service professionals seeking a new opportunity in a thriving department. Working as part of a busy Customer Service team, you will be the first point of contact for all inbound customer related queries via phone and email. This role will require someone with excellent...