Customs Process Administrator

6 months ago


Dublin, Ireland Maersk Full time

The Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance.

A CPA will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support.

Main tasks and responsibilities

· Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.

· Ensure timely and accurate delivery of all financial activities relevant to CHB.

· Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams

· To ensure all Operating Manuals are reviewed regularly and updated where required.

· Ensure that work carried out complies with standard as defined in the operating Manuals.

· To ensure the Quality Assurance Procedures are up to date and clearly reflect current working practices.

· Continuously identify waste in processes, delivering improvements which will positively impact productivity (production) levels.

· Ensuring that all Irish Revenue/statutory requirements are met or exceeded.

· Maintain a first-class business relationship with all customers and internal stakeholders.

· To support all growth initiatives and actively participate in creating innovative solutions.

· To be an active team member who will exchange knowledge and expertise.

· Proactively lead or actively participate in Customs related projects

· To ensure training is completed to allow you to cover all accounts.

· To engender team spirit and staff engagement.

What we are looking

Technical Skills:

· HM Revenue & Customs knowledge to include classification, reclaims, websites

· Descartes customs systems

· ThymeIT/TSS Customs systems

· Other Government systems and applications (HSE, DAFM, INIS etc)

· Microsoft applications: Word, Excel, Access, Visio, PPT, Teams, SharePoint

Soft Skills:

· Strong customer-facing and interaction skills with high-level of customer orientation

· Team engagement and support

· The ability to work under pressure to deadline

· Support and live company values

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing



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