Chief Product Officer

4 weeks ago


Kilkenny, Ireland CluneTech Full time

Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.

Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis.

Taxback International are looking for a Chief Product Officer (CPO) to oversee every element of the product from design to launch and beyond while ensuring it delivers value to both customers and the business. The CPO will be critical in driving product innovation, market success, and customer satisfaction within the organization, combining technical expertise, business and commercial acumen, leadership skills, and effective communication to lead cross-functional teams and shape the direction of the product strategy.

This role requires a minimum of one day per week in the Kilkenny HQ.

Closing date for internal applications is Thursday 24th of October 2024.

 

 

Key Responsibilities

  • Product Strategy and Vision: play a pivotal role in defining and aligning the product strategy with the overall company vision and business objectives. Collaborate with stakeholders to understand market trends, customer needs, and competitive landscapes to develop a long-term product vision. Identify market opportunities, assess risks, and make informed decisions regarding product investments and resource & budget allocation.
  •  Product Development and Roadmap: oversee the entire product development lifecycle, from ideation and prioritization to execution and release. Work closely with engineering to ensure timely and high-quality product delivery while maintaining a clear product roadmap, always assessing feasibility, time, cost, and impact. Drive scalable processes and innovation around the product development cycle.
  •  Market Analysis and Competitive Intelligence: Conduct thorough market research to identify emerging trends, customer preferences, and competitive landscapes in order to make informed decisions regarding product positioning, differentiation, and pricing strategies. Be the product expert and maintain up-to-date knowledge of VAT Compliance, technology standards, industry trends, emerging technologies, and software development best practices.
  •  Product Evangelist: be the external Tax Technologist voice of TBI’s product suite and their features, benefits and value to our customers. Take an active participation and involvement in external and internal customer and industry events being passionate about the benefits of our products and be able to articulate their unique value proposition in a compelling way.
  •  Sales Advocate: strong involvement supporting the sales efforts, particularly with accountancy practices and large enterprise businesses by positioning and presenting our solutions as our product and VAT evangelist.
  •  User Experience and Design: focus on creating exceptional user experiences by leading the design and user interface efforts. Ensure that products are intuitive and visually appealing and provide a seamless user journey, resulting in customer satisfaction and loyalty and nurture a customer-driven product culture.
  • Cross-functional Collaboration: Collaborate with various departments, including marketing, sales, and engineering, to ensure effective communication, alignment, and coordination throughout product development. Act as a liaison between different teams to drive collaboration and achieve shared goals.
  •  Team Leadership: Build and lead a high-performing product team, providing guidance, mentorship, and support. Foster a culture of innovation, collaboration, and continuous improvement to drive product excellence.
  •  Stakeholder Management: Interact with stakeholders, including executives, investors, and board members, to present product strategies, roadmaps, and performance metrics. Effectively communicate products' value propositions and business impacts to gain support and alignment.
  •  Performance Measurement: Establish and drive key performance indicators (KPIs) and metrics to track product performance, customer satisfaction, and market success. Analyse data and feedback to identify and improve product offerings continually.

Requirements

  • 10+ years of experience working in product leadership roles in a high-growth environment, with experience in Tax services and ideally in the International Tax Services and Compliance Industry.
  • Drive to create groundbreaking products, and create exponential success as part of a high performing team.
  • Strong commercial acumen, an entrepreneurial spirit and desire for achieving excellence.
  • Ability to effectively lead and motivate teams across a variety of functional roles.
  • Past track record of recruiting and developing a high performing product team.
  • Passionate about the customers and demonstrated experience at building strong relationships with them.
  • Experience interpreting customer needs and market trends.
  • Ability to manage multiple projects and priorities simultaneously in as fast-paced environment.
  • Experience leading deeply technical product plans and aligning business strategy and technology delivery.
  • Proven change agent and a strong strategic thinker with analytical, evaluative, and problem-solving abilities.
  • Proven track record of clear communications with stakeholders and across cross-functional teams.
  • Ability to attend industry events, including extensive travel for meetings with clients and partners.

Benefits

At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

  • Competitive pension
  • Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours
  • Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave
  • Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
  • Death in Service Benefit
  • Milestone Recognition Programme
  • Professional & Personal Development
  • Rewards & Recognition
  • Employee Wellbeing Programme, CluneTech Life

CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.


  • Chief Engineer

    4 weeks ago


    Kilkenny, Ireland CluneTech Full time

    Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been...

  • Product Specialist

    4 months ago


    Kilkenny, Ireland State Street Full time

    Product Specialist - Account Onboarding / AVP Additional work locations: Who are we looking for? State Street Alpha Service product team is seeking a versatile individual for an Assistant Vice President role with strong skills in product development, product life cycle management, client relationships, and business analysis. This individual will be...

  • Senior Pharmacist

    4 weeks ago


    Kilkenny, Co. Kilkenny, Ireland UPMC Group Full time

    Senior Pharmacist Location: Aut Even Hospital Job type: Permanent Overview of role: We are currently recruiting for a Pharmacist to provide effective, efficient, and safe pharmaceutical care to all patients under the care of UPMC Aut Even & UPMC Whitfield Hospital. This is a full-time, permanent position. Travel required to both UPMC Aut Even Hospital,...


  • Kilkenny, Ireland FRS Recruitment Full time

    Senior Pharmacist - Kilkenny/WaterfordOverview of role: We are currently recruiting a Senior Pharmacist to provide effective, efficient, and safe pharmaceutical care to all patients under the care of 2 hospitals in Kilkenny and Waterford, (travel required). This is a full-time, permanent position. Primary Duties and Responsibilities: Act at all times to...


  • Kilkenny, Ireland State Street Full time

    Who are we looking for? We are looking for an experience fund accounting professional to join the Fund Accounting Group management team. This managerial position has responsibility for managing the day to day Fund Accounting administration service ensuring that all deliverables are produced and delivered on time and in accordance with client service...


  • Kilkenny, Ireland State Street Full time

    Purpose of Role: Reporting to AVP in Depositary, this position is an opportunity for a suitable candidate to gain exposure to Cashflow Monitoring and also other areas of Depositary activities and management experience, to assist in the formulation and implementation of Depositary policy and procedures in a key department and changing regulatory...

  • Property Manager

    5 months ago


    Kilkenny, Ireland TEAM HORIZON Remote Work Freelance Full time

    Description Property Manager - Technical Services Officer, Chief Assistant   Team Horizon is seeking a Property Manager for company based in Kilkenny.     Why you should apply: · Excellent contracting rates on offer. · They put their people first and live their diversity and inclusion values embracing all perspectives. · You enjoy working in...

  • Exports Co-ordinator

    5 months ago


    Kilkenny, Ireland Glanbia Full time

    Role Profile We have an exciting opportunity for an Exports Co-Ordinator based in our collaborative hub in Abbey Quarter, Co. Kilkenny. This role will report to the Exports Manager and supports a Lead, Manager, and departmental peers by performing Logistics administration related activities. The role of Exports Co-Ordinator will execute Logistics...


  • Kilkenny, Ireland Carraig Donn Full time

    Carraig Donn have an opportunity for a Sales Advisor, Part time, to join the team in MacDonagh Junction S/C, Co. Kilkenny.Become a part of our team.  The successful candidates will be hard working, reliable, and enjoy working as part of a friendly productive team in a busy & fast-paced retail environment. The Company: Carraig Donn is Ireland's premier...


  • Kilkenny, Ireland Carraig Donn Full time

    Carraig Donn have an opportunity for a Seasonal Sales Advisor, Part time, to join the team in MacDonagh Junction S/C, Co. Kilkenny.Become a part of our team.  The successful candidates will be hard working, reliable, and enjoy working as part of a friendly productive team in a busy & fast-paced retail environment. The Company: Carraig Donn is Ireland's...


  • Kilkenny, Ireland Abbott Full time

    At Abbott, you will play a crucial role to help people live more fully at all stages of their lives. Abbott is a global healthcare leader, and our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional products and branded generic medicines. Our 113,000...

  • Derivatives, AVP

    2 weeks ago


    Kilkenny, Co. Kilkenny, Ireland State Street International (Ireland) Ltd Full time

    Who we are looking for An opportunity exists for the position of Assistant Vice President within the OTC derivatives middle office team. This is a team management role and will require strong interpersonal skills. For the right candidate this represents a good opportunity to join a dynamic team working in the demanding and ever changing derivatives market....

  • Shipping Co-Ordinator

    3 months ago


    Kilkenny, Ireland Abbott Full time

    Why will you enjoy this new opportunity? Our new manufacturing facility in Kilkenny, opening in 2024 reflects the growing demand for Abbott's global Diabetes Care products. If you would like to make an impact, there is no better time to join than now! At Abbott, you will play a crucial role to help people live more fully at all stages of their lives....

  • Facilities Engineer

    2 months ago


    Kilkenny, Ireland Abbott Full time

    Have you ever wanted to make a difference? At Abbott, you will play a crucial role to help people live more fully at all stages of their lives. Abbott is a global healthcare leader and our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional products...


  • Kilkenny, Ireland State Street Full time

    Job Description Who we are looking for Offensive Security Third Party Penetration Testing Management Lead be responsible for workload management of all Offensive Security penetration test projects. This will include vendor management, contingency worker management, third party penetration test scheduling and reporting, and management status...


  • Kilkenny, Ireland PIB Group Full time

    Commercial Account Executive Killkenny, Ireland Campion Insurance Full time Permanent Description Campion Insurance, now part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also...

  • Shipping Lead

    3 months ago


    Kilkenny, Ireland Abbott Full time

    Why will you enjoy this new opportunity? Our new manufacturing facility in Kilkenny, opening in 2024 reflects the growing demand for Abbott's global Diabetes Care products. If you would like to make an impact, there is no better time to join than now! At Abbott, you will play a crucial role to help people live more fully at all stages of their lives....


  • Kilkenny, Ireland Glanbia Full time

    The Opportunity An opportunity exists for an IT Service Desk Technicia n in Glanbia Business Services, Kilkenny This permanent position will report to the Service Desk Supervisor Provide 1st line technical support and issue resolution to all Glanbia IT users/employees. Support includes desktop applications, mobile devices, collaboration and...


  • Kilkenny, Ireland Aramark Full time

    Job DescriptionAramark are currently recruiting a Post/Print room Operator to join the team at out client site. The role holder will be responsible for the day-to-day tasks associated with the delivery of Facilities services in Goodbody.  The core responsibilities are broken into the following main areas: Job ResponsibilitiesPost Room Services•  ...


  • Kilkenny, Co. Kilkenny, Ireland State Street International (Ireland) Ltd Full time

    What we can offer you? We are the largest financial administrator in Ireland, servicing global market leading clients across a variety of product types including ETFS, CCFs, Multi Manager funds, Fund of Funds, Alternative UCITS, Private Equity and Real Estate Funds. With us, you have the opportunity to develop your career in many different directions within...