Customer Service Manager

6 days ago


Limerick, Ireland Perform Recruitment Full time

Position: Full-Time Customer Service Manager

Working Hours: 42 hours per week

Key Highlights:

  • Competitive Annual Salary: 33,000eur - 36,000eur
  • Full-Time Position
  • Immediate Start
  • Comprehensive Company Pension Scheme

Primary Responsibilities:

As the Customer Service Manager, you will play a crucial role in ensuring a smooth and effective checkout process for our valued customers.

Your responsibilities will include:

  • Checkout Operations Oversight: Supervising daily checkout activities, managing cash, point-of-sale systems, and customer interactions.
  • Team Leadership: Providing guidance and oversight for checkout personnel, including training and continuous support.
  • Customer Service Excellence: Upholding consistently high standards of customer service.
  • Cash Handling Precision: Managing cash transactions with precision, processing payments, and ensuring accurate reconciliation of cash drawers.
  • Inventory Management Support: Collaborating on inventory control and product pricing initiatives.
  • Problem Resolution: Promptly addressing customer inquiries and skillfully resolving issues or complaints in a professional manner.
  • Compliance Assurance: Ensuring strict adherence to company policies and procedures.

Additional Requirements:

  • Preferred experience in retail or customer service roles.
  • Demonstrated strong leadership and interpersonal skills.
  • Exceptional communication abilities.
  • Meticulous attention to detail and accuracy in cash handling.
  • Ability to thrive in a dynamic and fast-paced environment.

If you are a dedicated and enthusiastic professional excelling in a customer-centric setting, we encourage you to submit your application. Join our client's grocery store as a Customer Service Manager and become a valued team member committed to delivering exceptional service in a spacious retail environment.

Job Categories: Full-time, Permanent

Salary: 33,000.00eur - 36,000.00eur per year

Benefits:

  • Company pension
  • On-site parking
  • Work Location: On-site


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