Grá Chocolates, Sales Consultant
1 month ago
GET TO KNOW US
Luxurious and decadent, Grá Chocolates are exquisite artisan confections made with love in county Galway.
Created and crafted in small batches by award-winning pastry chef, Gráinne Mullins, each exquisite chocolate is meticulously made and painted by hand. Combining the finest raw ingredients with native Irish flavours, it’s time to experience the pure taste of happiness.
Created in small batches, each chocolate takes three days to create. Our moulds are hand polished to ensure a glossy, luxurious sheen before we add the colourful hand-painted decoration. Each filling is perfected to a signature recipe, ensuring decadently delicious flavour. Ingredients change with the seasons, drawing on Ireland’s rich larder. We never take shortcuts, because we know that each step plays a key role in perfecting each indulgent confection.
KNOW THE ROLE
Grá Chocolates in our Brown Thomas Grafton St store are currently looking for 3 sales consultants to join their team on a part-time basis.
The ideal candidate will have a background in luxury sales, and have excellent interpersonal skills and will thrive in a target driven environment.
KNOW WHAT WE'RE LOOKING FOR
The ideal candidate will have a background in luxury sales, and have excellent interpersonal skills and will thrive in a target driven environment.To develop and maintain good product knowledge and provide excellent customer service.
An understanding of our current products and collections and ensuring that customers are informed and aware.
To replenish stock and maintain high standards of merchandise and product presentation.
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
Keep up to date with customer requirements and operating procedures.
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
To ensure that all procedures and policies are understood. To carry out work according to those standards.
Personal appearance and presentation must be strictly in line with company standards.
Adheres to Security and Health and Safety regulations.
Opening & closing the Store according to the needs of the business, in line with Company security rules.
To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.
Previous experience in a similar role
Networking skills
Experience in a customer service role with face-to-face customer contact
Ability to adapt to frequent changes and work in a high-pressurized environment
Motivated by being a team player with a common goal
Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
Able to work in fast paced environment
Passionate about food
Why work with us
This is a very exciting opportunity to join Team Grá and to actively contribute to the development of a new up and coming Irish business.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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