Billing Administrator

Found in: Talent IE C2 - 1 week ago


Dublin, Ireland Centrica Full time

We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future .

Billing Administrator

R0058764

Customer Operations – Dublin

12-month fixed term contract

Reporting to: Residential Gas/Electricity Billing Lead

Bord Gáis Energy generates, sells and trades energy for use in the Republic of Ireland. We’ve been in operation since 1976 and today we supply over 750,000 customers with energy in Ireland. In 2014 we became part of Centrica plc. We are a progressive company with a reputation for experience and expertise in the energy market, and are committed to ensuring that all of our activity is aimed at benefiting and serving our customers.

In this role you’ll be responsible for ensuring that all designated customers are invoiced correctly. You’ll manage your own portfolio of customers ensuring that all invoices including paper, electronic, automated and manual are produced by the contractual deadline. This role is part of a team of Billing Administrators handling invoices of Bord Gáis Energy’s Residential and SME customers.

If you have a proven knowledge of billing processes and enjoy working in a dynamic, target-driven environment, this could be the opportunity for you

About the Role

Ensure that all designated customers are invoiced correctly and accurately within specified timescales. Manage own portfolio of customers ensuring that all invoices paper, electronic, EDI, manual are produced by the contractual deadline and adheres to taxation rules Assist in clearing any outstanding unbilled sites to reduce the number of credit notes and ensure billing exceptions are resolved in a timely manner. Identify any errors in billed volumes and reconcile data discrepancies Complete the billing to do’s and market message to do’s Adherence to Quality standards in all dealings with customers Adherence to SLA’s for vendors, customers queries, ensuring targets are met within SLA guidelines Manage daily escalation queues – dealing specifically with billing issues and market message queries Respond to phone/email customer queries and complaints Establish and maintain relationships with vendors, external suppliers, ESB and GNI Manage escalated complaints Continuous input into Bord Gáis Energy risk processes and controls Assume other duties as may also be assigned from time to time

About You

Experience in semi-regulated market eg. power & utilities, energy or telecom is desirable Demonstrable end user knowledge of Oracle Utilities Customer Care and Billing (CC&B) is essential Proven interpersonal and communication skills - experience with interdepartmental and all levels of management interactions Ability to interface professionally and positively with internal stakeholders across the wider business in support of driving the audit and compliance agenda Personal accountability - the role requires attention to detail in making evaluative judgements based on the analysis of factual information Takes ownership of issues and have a solution driven attitude Strives to achieve and exceed daily targets Excellent planning and organisational skills - ability to work to targets and deadlines Results orientated, efficient, dynamic individual who is motivated by target achievement Excellent numeric skills and knowledge of principles involved in compliance and risk management

Bord Gáis Energy are committed to placing equality, diversity, care and respect at the heart of our policies and everyday practices. We encourage everyone to take part in our active employee networks, including the Women's network, Neurodiversity network, REACH (Race, Ethnicity and Cultural Heritage) network, Carer’s network and BRÓD, our LGBTQ+ network. We're proud of the work our networks and allies do to help us promote a culture of inclusion, empowering our colleagues to be themselves and do their best work. Our vision is to employ a diverse mix of people who reflect the societies we work in and the customers we serve, so we welcome applications from people of all backgrounds and perspectives.

Our Flexible First working model empowers our people to find a better balance between home and office working. You can enjoy the convenience of working from home combined with time spent onsite in a way that works for you, our customers, and our business. Our office is used as a place to connect and collaborate with colleagues, rather than your default place of work each day.

Here in Bord Gáis Energy we’re helping to create a more sustainable and inclusive future that supports our communities, our planet – and each other. The prevention of family homelessness in Ireland is an area where we believe we can make a real difference and through our partnership with Focus Ireland, we have been working on making this a reality since 2015. We encourage all colleagues to get involved in the partnership, with everyone receiving 2 days' volunteering leave to participate in initiatives or events supporting Focus Ireland.

Our Values

care | delivery | collaboration | agility | courage

The closing date for receipt of applications is 7 May 2024


  • Billing Specialist

    5 days ago


    Dublin, Ireland LearnUpon Full time

    LearnUpon is looking for a Billing Specialist to join our team in Dublin. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative...

  • Property Administrator

    Found in: beBee jobs IE - 2 weeks ago


    Dublin, Dublin City, Ireland CPL Healthcare Full time

    My client is a highly reputable Security and Property Services organisation, based in Dublin 24, who are in search of an experience Property Administrator to join their busy team. The ideal candidate will have minimum 3 years' experience working in a property/real estate/security organisation, with strong administration skills and telephone manner. ...

  • Accounts Administrator

    Found in: beBee jobs IE - 2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    We are currently looking to recruit an Accounts Administrator (Billing & Invoicing) to join our Finance team.Within this function, you will be an important part of the Finance team with responsibility for all aspects of our billing and invoicing of customers.• We are a leading, progressive, and expanding professional service Company with excellent career...

  • Finance Administrator

    Found in: Talent IE C2 - 3 weeks ago


    Dublin 17, Ireland Virtue Integrated Elder Care Full time

    Finance Administrator - North Dublin About Virtue GroupVirtue is a leading management and operating group within the Eldercare sector in Ireland led by an international Board of industry experts and an executive team of highly experienced professionals.About the roleAn opportunity has arisen in the finance team as an Finance Administrator. The successful...

  • Service Centre Administrator

    Found in: beBee jobs IE - 2 weeks ago


    Dublin, Dublin City, Ireland Apleona Hsg S.P.A. Full time

    The details for the selected vacancy are shown below. Advert Text Overall Purpose of the Job To provide administrative and systems support to ensure the daily operation of the Service Support Centre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timely and accurate processing of all paper work in regards to the...

  • Service Centre Administrator

    Found in: Talent IE C2 - 3 weeks ago


    Dublin, Ireland Apleona HSG Facility Management Full time

    Advert Text Overall Purpose of the Job To provide administrative and systems support to ensure the daily operation of the Service Support Centre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timely and accurate processing of all paper work in regards to the SSC as well as the updating of CAFM (Computer Aided...

  • Corporate Legal Administrator

    Found in: Talent IE 2A C2 - 1 week ago


    Dublin, Ireland Lex Consultancy Ltd Full time

    A progressive, growing law firm in Dublin 2 is seeking a Corporate Legal Administrator with 1-2 years experience to join them on a permanent basis. You will providelegal and administrative support to an exceptionally busy corporate team across all areas of their practice.Working closely with fee-earmers, youwill be involved with document production, legal...


  • Dublin, Ireland Apleona UK Full time

    The details for the selected vacancy are shown below. Advert Text Overall Purpose of the Job To provide administrative and systems support to ensure the daily operation of the Service Support Centre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timely and accurate processing of all paper work in regards to the...

  • Legal Administrator

    Found in: beBee jobs IE - 1 week ago


    Dublin, Dublin City, Ireland Wallace Myers International Full time

    My Client is a leading legal firm based in Dublin 2. Looking to expand their team. The role will include work in the following areas: Assisting solicitors and partners with day to day activities, to include file management, scanning, circulating and filing post/deliveries. Managing documentation flow. Documentation preparation. Liaising with directors...

  • Finance Administrator

    Found in: beBee S IE - 4 weeks ago


    Dublin, County Dublin, Ireland DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...


  • South Dublin, Ireland Apleona Hsg S.P.A. Full time

    The details for the selected vacancy are shown below. Advert Text Overall Purpose of the Job To provide administrative and systems support to ensure the daily operation of the Service SupportCentre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timelyand accurate processing of all paper work in regards to the...

  • Bookkeeper

    Found in: Talent IE 2A C2 - 1 week ago


    Dublin, Ireland The Panel Group Full time

    Our client a highly regarded solicitors firm based in Dublin City providing a broad range of services is seeking an Office Accounts & Admin Bookkeeper to join their team. The ideal candidate will be highly organised and may have previous experience in a legal firm. This is preferably an office-based role but there may be some hybrid flexibility after the...

  • Corporate - Legal Administrator | On-site | 35-45K DOE

    Found in: beBee S IE - 3 weeks ago


    Dublin, Ireland Cpl Full time

    Corporate - Legal Administrator | On-site | 35-45K DOEA prominent client based in Dublin are currently seeking a Legal Administrator to join their team. In this role you will be responsible for supporting fee earners and carrying out all office administrator. My client is offering a great benefits package, competitive salary and progression....

  • Legal PA

    Found in: Talent IE C2 - 3 weeks ago


    Dublin, Ireland Lex Consultancy Full time

    A Top 5 Irish firm are expanding their Employment team and are seeking an experienced Legal PA to join them. You will work alongside four other PAs providing full secretarial and administrative support to fee-earners. This team are well-established with a strong culture of collaboration across all levels and this is a new role to provide additional...

  • Legal PA

    Found in: Talent IE 2A C2 - 1 week ago


    Dublin, Ireland Lex Consultancy Ltd Full time

    Fantastic opportunity to join one of the country's top commercial law firms a they recruit a Legal PA on a permanent basis for their Finance Team. This is a high-profile, very well-established firm with a large workforce and state of the art offices. They offer hybrid working and very competitive salaries as well as a very strong benefits package. Office...

  • Legal PA

    Found in: Talent IE C2 - 2 weeks ago


    Dublin, Ireland Lex Consultancy Full time

    Fantastic opportunity to join one of the country's top law firms a they recruit a Legal PA on a permanent basis for their Finance Team. This is a high-profile, very well-established firm with a large workforce and state of the art offices. They offer hybrid working and very competitive salaries as well as a very strong benefits package. Office location...

  • Legal Admin

    Found in: Talent IE C2 - 3 weeks ago


    Dublin, Ireland Lex Consultancy Full time

    An administrator with 1-2years’ experience is required for a law firm based in Dublin 2. You will be joining the Corporate team and get excellent experience in Legal Administration. This role is ideal for someone who has worked in an office environment and sees themselves moving into a long-term, administrative role in the Legal world. As part of...

  • Office Manager

    Found in: Talent IE 2A C2 - 6 days ago


    Dublin, Ireland The Panel Group Full time

    Our client is a Law firm in city centre. The are currently seeking an Office Manager to join its team. (please note, this role is based on-site in the office). You will be responsible for the managing day to day office operations, including administrative tasks, scheduling, correspondence, assisting with billing and invoicing processes and ad hoc duties It...

  • Senior Legal PA- Banking

    Found in: Talent IE 2A C2 - 6 days ago


    Dublin, Ireland Lex Consultancy Ltd Full time

    A top-tier law firm who are reknowned for having a fantastic company cultureare recruiting an experienced Legal PAto support a co-Head of Department and Senior Partner. The role sits withinthe Banking Department and will involve working with transactions in Aviation, Asset Finance, and Structured Finance. This is a document heavy role working on complex...

  • Qualified / Part Qualified Accountant

    Found in: Talent IE 2A C2 - 19 hours ago


    Dublin, Ireland Links Childcare Full time

    In preparation for an expansion in operations, Links Childcare are offering an opportunity for an experienced qualified / part qualified accountant to join a busy head office team in a full-time role managing the billing and accounts for a number of busy childcare businesses. Position: Qualified / Part-Qualified Accountant Salary: Negotiable depending on...