Customer Onboarding

1 month ago

Dublin, Ireland Salve.Inno Consulting Full time

Role Overview

We are seeking a proactive and dedicated Customer Onboarding Success Manager with proficiency in French or Italian to join our growing team. In this role, you will be responsible for ensuring a seamless onboarding experience for our new clients and driving customer success by fostering long-term, strategic relationships. Your ability to communicate effectively and provide exceptional customer service will be crucial in helping our clients derive maximum value from our products and services.

Key Responsibilities
  • Oversee the technical onboarding process for new clients in the assigned region.
  • Maintain expertise in software partner integrations to provide comprehensive client support.
  • Evaluate client needs and objectives to ensure smooth integration with their systems, technologies, and infrastructure.
  • Guide new clients through the onboarding journey, ensuring successful implementation and outcomes.
  • Develop and maintain strong, long-term client relationships to foster lasting partnerships.
  • Stay well-informed on product features, functionality, and use cases to provide expert advice and solutions.
  • Manage client accounts with a focus on exceeding quarterly and annual sales targets.
  • Analyze data to uncover growth opportunities and develop data-driven strategies to boost sales.
  • Collaborate with marketing to produce and deliver high-quality onboarding and troubleshooting resources for clients.
  • Partner with sales, product, and engineering teams to ensure alignment and drive success.
  • Stay current with industry trends, competitive dynamics, and emerging technologies to provide valuable insights to clients and the sales team.
Skills and Qualifications
  • At least 2 years of experience in roles such as account management, partner support, pre- or post-sales support, technical issue resolution, or client-facing technical discovery.
  • Native or C1-level fluency in French or Italian, with excellent written and verbal communication skills.
  • Background in online brokerage, marketplace software, IT services, or SaaS industries is preferred.
  • Strong communication and presentation capabilities.
  • Proficient in project management and able to manage multiple priorities effectively.
  • Analytical mindset, with the ability to interpret data and make informed decisions.
  • Excellent time management and organizational skills.
  • Comfortable navigating both strategic and tactical responsibilities in dynamic environments.
  • Resilient under pressure, able to adapt to shifting priorities and meet deadlines.
Benefits
  • Competitive remuneration package reflecting experience, skills, and performance.
  • An opportunity to work within a dynamic, innovative, and supportive team.
  • Access to tools and guidance to maximize your potential.
  • Temporary contract with the possibility of extension based on market needs.

If you are enthusiastic about customer success and ready to leverage your language skills in a dynamic environment, we invite you to apply. Click 'Apply Now' to submit your CV and a cover letter outlining your relevant experience and aspirations.

Commitment to Diversity and Inclusion

We are devoted to fostering a workplace that values diversity and embraces inclusivity. Our commitment is to cultivate an environment where all voices are respected and encouraged, ensuring equal opportunities for all team members. Join us in building a community where diverse perspectives lead to innovation and shared success.

  • French Customer Onboarding and Success Manager

    1 month ago

    Dublin, Ireland Cross Border Talents Full time

    Customer Onboarding and Success Manager (French-Speaking)We're looking for a Customer Onboarding and Success Manager to join our team based in Dublin, Ireland! If youre a proactive, client-focused professional fluent in French, and ready to help clients achieve success with our products, this could be your perfect role.Location: Remote within Ireland or...

  • Customer Onboarding and Success Manager

    1 month ago

    Dublin, Ireland David Kennedy Recruitment Full time

    David Kennedy Recruitment is searching for an Italian speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success teamPosition:  Customer Onboarding and Success Manager  Location: Dublin, Republic of IrelandWork...

  • Customer Onboarding and Success Manager

    1 month ago

    Dublin, Ireland David Kennedy Recruitment Full time

    David Kennedy Recruitment is searching for a French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success teamPosition:  Customer Onboarding and Success Manager  Location: Dublin, Republic of IrelandWork...

  • Italian Customer Onboarding and Success Manager

    1 month ago

    Dublin, Ireland Cross Border Talents Full time

    Career Opportunity: Customer Onboarding and Success Manager (Italian-Speaking)Are you passionate about delivering exceptional customer experiences and helping clients achieve success? Were looking for a Customer Onboarding and Success Manager to join our team in Dublin, Ireland! If you're a proactive, client-focused professional fluent in Italian, this role...

  • Customer Success Specialist

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: Customer Success Specialist (German-Speaking) Location: Dublin City Centre (Hybrid) Operational Hours: 8:00 AM - 4:30 PM (Monday to Friday) Contract Type: Permanent Salary: €35,000 per annum + benefits. Relocation: Provided if outside of Ireland. About the Role We are looking for a German Customer Success Specialist to join our growing Customer...

  • Customer Success Manager

    1 week ago

    Dublin, Ireland Scopeasy Full time

    Boxcore is an exciting new Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and get involved in an early-stage...

  • Workforce Planner

    4 days ago

    Dublin, Ireland LINCOLN RECRUITMENT Full time

    My client a leading HR service provider based in Dublin is seeking to hire a Workforce Planner. This is an excellent opportunity to advance your career with Main Duties Scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimization of consultants availability. Monitor Consultants diaries, ensuring bookings are made...

  • French Sales Representative

    7 days ago

    Dublin, Ireland Abrivia Full time

    Job Title: French Sales Representative Location: South Dublin Working model: Hybrid Salary: €44,000 OTE plus benefits We are seeking an French Sales Representative to join a dynamic new project. In this role, you will identify and onboard hosts for our client's expanding platform. Ideal candidates will bring extensive knowledge of the client's platform...

  • Italian Sales Representative

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: Italian Sales Representative Location: South Dublin Working model: Hybrid Salary: €44,000 OTE plus benefits We are seeking an Italian Sales Representative to join a dynamic new project. In this role, you will identify and onboard hosts for our client's expanding platform. Ideal candidates will bring extensive knowledge of the client's platform...

  • Pharmaceutical Account Manager

    1 week ago

    Dublin, Ireland Greg O'Hanlon International Ltd Full time

    Company:Our client is the Irish entity within a global ‘blue chip’ distribution business serving the pharmaceutical, nutraceutical, human nutrition, animal nutrition, pet food and cosmetic sectors. With a strong emphasis on quality and customer satisfaction, the Irish entity has been a key player in the local all-Ireland market since...

  • Digital Sales Manager

    1 week ago

    Dublin, Ireland Brightwater Full time

    Looking for an experienced Sales Manager to help build out the Digital Sales for a leading Telco company. In this strategic role, you will lead a high performing sales team and grow the business across Ireland. As well as the opportunity to work for a market leader in the industry, the company also offers excellent benefits and a great work life balance. Key...

  • Gavin Tonks HR Staffing | Recruitment, Training and Development Specialist

    4 weeks ago

    Dublin, Ireland Gavin Tonks HR Staffing Full time

    Recruitment, Training and Development Specialist Our client, a Luxury and prestigious brand, known for its dedication to excellence and innovation is seeking a Recruitment, Training and Development Specialist to join their HR Team. Quality and excellence form the foundation of their culture, embodying the same dedication within the workplace to create an...

  • Recruitment, Training and Development Specialist

    1 week ago

    Dublin, Ireland Gavin Tonks HR Staffing Full time

    Recruitment, Training and Development Specialist Our client, a Luxury and prestigious brand, known for its dedication to excellence and innovation is seeking a Recruitment, Training and Development Specialist to join their HR Team. Quality and excellence form the foundation of their culture, embodying the same dedication within the workplace to create an...

  • Commercial Support Operations Manager

    1 week ago

    Dublin, Ireland Yuno Limited Full time

    Yuno Energy entered the Irish market in late 2023 as a disruptive new supplier of residential electricity. With an ambitious mission to help Irish consumers save energy and money through a data-driven, app-based offering, Yuno Energy is revolutionising how people interact with their energy. Designed to offer radical transparency and reward energy efficiency,...

  • Head of Project Management

    1 month ago

    Dublin, Ireland Elwood Roberts Full time

    Job: Head of Change & Programs Location: Dublin 2, Ireland Working arrangement: Hybrid (3 days onsite) Type: Permanent Salary: TBC Our customer is revolutionising financial services through cutting-edge digital solutions. We are looking for a talented and dedicated person to help transform the financial services landscape and lead the next phase of our...

  • Recruitment Consultant

    1 week ago

    Dublin, Ireland Excel Recruitment Full time

    Excel Recruitment are currently looking for a dynamic and driven Recruitment Consultant to join our Hospitality Division. This is an excellent opportunity for an experienced consultant to join an expanding team where the scope for growth and progression is huge. Alternatively - we would consider a senior industrial professional looking to take their first...

  • Graduate Recruitment Specialist

    7 days ago

    Dublin, Ireland Jones Engineering H.A. O'Neill Full time

    Position: Graduate Recruitment Specialist Location: Ballsbridge, Dublin 4 Company Description Jones Engineering is a leading engineering services company with a proven track record of high-quality, customer-focused project delivery for over 130 years. Our core divisions include Mechanical Engineering, Electrical Engineering, Sprinkler and Fire Protection....

  • Assistant Manager

    2 months ago

    Dublin, Ireland Excel Recruitment Full time

    Excel Recruitment are seeking a passionate Assistant Manager for a premier café and restaurant in North Dublin! Join a fast-paced, dynamic team where you'll lead daily operations, motivate staff, and deliver outstanding customer experiences. This exciting role offers career growth with one of Ireland's leading catering companies. If you're passionate about...

  • Sales Team Leader

    1 week ago

    Dublin, Ireland Abrivia Full time

    Sales Team Leader Global Outsourcing Leader | Dublin Office Attractive Salary + Commission + Healthcare + Hybrid Working Our client, a Global Outsourcing leader are seeking to add a Sales Team Leader to their talented Sales team in Dubin, working in a hybrid model. Are you a natural leader with a passion for sales and the hospitality industry? We're seeking...

  • Account Executive

    1 week ago

    Dublin, Ireland Scopeasy Full time

    CONSTRUCTION TECH SOFTWARE START-UP Boxcore is an exciting new Software Start-up on a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and...