Customer Onboarding and Success Manager
1 month ago
David Kennedy Recruitment is searching for a French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team
Position: Customer Onboarding and Success Manager
Location: Dublin, Republic of Ireland
Work model: Remote within Ireland, Hybrid in Dublin
Employment type: Temporary Contract, Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES:
- Lead technical onboarding for new clients within the designated region
- Stay knowledgeable about technical integrations with software partners, ensuring comprehensive support to clients
- Assess client needs and goals to plan for seamless integration with their existing systems, technologies, and infrastructure
- Support new clients throughout the onboarding process, helping them achieve successful outcomes
- Foster long-term partnerships by building and maintaining strong relationships with clients
- Stay up-to-date on the features, functionality, and practical applications of all product offerings to offer expert guidance
- Manage accounts directly, striving to exceed quarterly and annual sales targets
- Analyze data to identify key opportunities, and implement data-driven strategies to boost sales growth
- Collaborate with marketing to create and deliver high-quality onboarding and troubleshooting materials for new customers
- Work closely with cross-functional teams (sales, product, and engineering) to ensure alignment and success
- Keep informed on industry trends, the competitive landscape, and emerging technologies, providing valuable insights to both clients and the sales team
REQUIREMENTS:
- Minimum 2 years experience in account management, partner support, pre-sales support, post-sales support, technical issue resolution, or client-facing technical discovery
- Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication
- Experience in industries such as online brokers, online marketplace software, IT services, or the SaaS sector is preferred
- Strong communication and presentation skills
- Excellent project management abilities
- Analytical skills with the ability to interpret data and use it to guide decision-making.
- Exceptional time management and prioritization skills
- Comfortable working in both strategic and tactical roles, especially in dynamic or ambiguous environments
- Ability to work effectively under tight deadlines, adapt to shifting priorities, and balance immediate needs with long-term goals
- Adaptable to shifting priorities and evolving business needs
OFFER:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Temporary contract with the potential to extend market
-
Italian Customer Onboarding and Success Manager
1 month ago
Dublin, Ireland Cross Border Talents Full timeCareer Opportunity: Customer Onboarding and Success Manager (Italian-Speaking)Are you passionate about delivering exceptional customer experiences and helping clients achieve success? Were looking for a Customer Onboarding and Success Manager to join our team in Dublin, Ireland! If you're a proactive, client-focused professional fluent in Italian, this role...
-
French Customer Onboarding and Success Manager
1 month ago
Dublin, Ireland Cross Border Talents Full timeCustomer Onboarding and Success Manager (French-Speaking)We're looking for a Customer Onboarding and Success Manager to join our team based in Dublin, Ireland! If youre a proactive, client-focused professional fluent in French, and ready to help clients achieve success with our products, this could be your perfect role.Location: Remote within Ireland or...
-
Customer Onboarding and Success Manager
1 month ago
Dublin, Ireland David Kennedy Recruitment Full timeDavid Kennedy Recruitment is searching for an Italian speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success teamPosition: Customer Onboarding and Success Manager Location: Dublin, Republic of IrelandWork...
-
Customer Onboarding
1 month ago
Dublin, Ireland Salve.Inno Consulting Full timeRole OverviewWe are seeking a proactive and dedicated Customer Onboarding Success Manager with proficiency in French or Italian to join our growing team. In this role, you will be responsible for ensuring a seamless onboarding experience for our new clients and driving customer success by fostering long-term, strategic relationships. Your ability to...
-
Customer Success Manager
1 week ago
Dublin, Ireland Scopeasy Full timeBoxcore is an exciting new Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and get involved in an early-stage...
-
Customer Success Specialist
1 week ago
Dublin, Ireland Abrivia Full timeJob Title: Customer Success Specialist (German-Speaking) Location: Dublin City Centre (Hybrid) Operational Hours: 8:00 AM - 4:30 PM (Monday to Friday) Contract Type: Permanent Salary: €35,000 per annum + benefits. Relocation: Provided if outside of Ireland. About the Role We are looking for a German Customer Success Specialist to join our growing Customer...
-
Graduate Java Developer 2025 Programme
6 days ago
Dublin, Ireland Generation Success Full timeGraduate Java Developer 2025 Programme Graduate Java Developer Build Real-World Tech Solutions Location: Dublin, Ireland Start Date: September 2025 Empowering You to Succeed At TD Securities, we believe in youyour potential, your ideas, and your future. Thats why weve partnered with Generation Success (GS) to ensure this graduate program removes barriers and...
-
Graduate Python Developer 2025 Programme
7 days ago
Dublin, Ireland Generation Success Full timeGraduate Python Developer 2025 Programme Graduate Python Developer Build Dynamic Data-Driven Solutions Location: Dublin, Ireland Start Date: July 2025 Empowering Your Future in Technology At TD Securities, we understand the power of diverse perspectives in driving innovation. Thats why were committed to creating an inclusive environment and ensuring...
-
Payroll & Onboarding Administrator
7 days ago
Dublin, Ireland Manpower Full timeManpower Group is looking to hire a Payroll & Onboarding Administrator who will be fully dedicated to the delivery for several globally recognised clients. This is a hybrid role, with a requirement to work from the office 2-3 days per week, and the flexibility of working from home also. We seek a well-organised professional with payroll administration...
-
Senior Partner Success Manager
1 month ago
Dublin, Ireland Executive Edge Full timeSenior Partner Success Manager / IT Technology Our client is a very successfully distributor seeking a Senior Partner Success Manager to manage a team of sales account manager and drive the business unit strategy. Salary: €50K base plus €30K bonus and benefits. The Role: As Senior Partner Success Manager, responsibility will be to drive profitable market...
-
Requirements Team Manager
1 week ago
Dublin, Ireland VHI Health and Wellbeing DAC Full timeThe Group Technology Division within Vhi Group Services DAC have a number of full time permanent vacancies for Requirements Team Managers based in either Dublin or Kilkenny on a hybrid basis. The successful candidate will be responsible for overseeing a business analysis team, ensuring the delivery of high-quality analysis and solutions that meet business...
-
Senior Partner Success Manager
7 days ago
Dublin, Ireland Executive Edge Full timeSenior Partner Success Manager / IT Technology Our client is a very successfully distributor seeking a Senior Partner Success Manager to manage a team of sales account manager and drive the business unit strategy. Salary: €50K base plus €30K bonus and benefits. The Role: As Senior Partner Success Manager, responsibility will be to drive profitable market...
-
Customer Manager
7 days ago
Dublin, Ireland Tirlan Full timeCompany description: Tirln is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. The farmer-owned co-operative has a first-class track record of success in the global market. Rooted in a rich heritage of family farming and embedded in its communities, Tirln has evolved to bring...
-
Pharmaceutical Account Manager
1 week ago
Dublin, Ireland Greg O'Hanlon International Ltd Full timeCompany:Our client is the Irish entity within a global ‘blue chip’ distribution business serving the pharmaceutical, nutraceutical, human nutrition, animal nutrition, pet food and cosmetic sectors. With a strong emphasis on quality and customer satisfaction, the Irish entity has been a key player in the local all-Ireland market since...
-
Customer Support Manager
1 week ago
Dublin, Ireland Scopeasy Full timeBoxcore is an exciting Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and get involved in an early-stage start-up...
-
Executive Edge | Senior Partner Success Manager
4 weeks ago
Dublin, Ireland Executive Edge Full timeSenior Partner Success Manager / IT Technology Our client is a very successfully distributor seeking a Senior Partner Success Manager to manage a team of sales account manager and drive the business unit strategy. Salary: €50K base plus €30K bonus and benefits. The Role: As Senior Partner Success Manager, responsibility will be to drive profitable market...
-
Employment Success Coordinator
6 days ago
Dublin, Ireland Reed Global Full timeEmployment Success Coordinator Location: Dublin Temporary Position: 1 year Hourly pay rate €26.60 - salary approx €55,300 . Are you passionate about guiding and supporting employees and managers in a dynamic work environment? Our client is seeking an experienced Employment Success Coordinator to join their team and champion their company's vision,...
-
Customer Relationship Manager, ESB Telecoms
1 week ago
Dublin, Ireland ESB Full timePosition Description The Customer Relationship Manager is an integral commercial position within ESB Telecoms and is the primary customer facing position. Effectively, the Customer Relationship Manager is the driving force in growing our customer base by acting as the Voice of the customer" and growing new and existing targeted/Major accounts. Travel to...
-
Commercial Support Operations Manager
1 week ago
Dublin, Ireland Yuno Limited Full timeYuno Energy entered the Irish market in late 2023 as a disruptive new supplier of residential electricity. With an ambitious mission to help Irish consumers save energy and money through a data-driven, app-based offering, Yuno Energy is revolutionising how people interact with their energy. Designed to offer radical transparency and reward energy efficiency,...
-
Dublin, Ireland Pontoon Solutions Full timeTreasury - Cash management - Implementation Advisor Corporate Title: Officer Location: Dublin 6 moths initially Role Description: EMEA Dedicated Large Corporate Fulfilment Team are looking for an Implementation Advisor to join our team. The team consists of Implementation Advisors who project manage client implementations end to end, across all cash...