Italian Customer Service

2 weeks ago


Dublin, Dublin City, Ireland Cpl Full time

At Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model.

Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food ingredients providers. Our clients look to leverage our unique business model, technology, and talented team to help them achieve a stronger, more profitable business model.

We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions. We invest in our culture to create a supportive environment that fosters team collaboration and creative problem solving. We are transforming the way materials producers go-to-market and our team of disruptors are at the core of our success.

Summary

To accomplish our goals and serve our clients better, we are looking for individuals eager to develop our next customer sales campaigns, drive revenue and convert new business opportunities. You will work directly with our clients' most interesting and demanding customers; helping us better understand their needs, develop product forecast models and deliver a strong overall customer experience.

Essential Job Duties


• In this role, you will act as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability


• You will provide solutions to the customer while managing operational needs and collaborating closely with operational partners to meet company objectives


• Executes the order entry process and manages the order fulfillment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity


• Maintains a thorough knowledge of the businesses' products, businesses, applications, and service offerings


• Coordinates activity at assigned customer accounts, proactively address issues and implement solutions


• Maintains service levels according to business prioritization


• Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence


• Attracts potential customers by answering product and service questions and suggesting information about other products and services.


• Maintains customer records by updating account information.


• Escalating queries and concerns.


• Ensuring that customers are satisfied with products or services.


• Recommends potential products or services to management by collecting customer information and analyzing customer needs.


• Prepares product or service reports by collecting and analyzing customer information.


• Contributes to team effort by accomplishing related results as needed.

Basic Qualifications


• Completed Bachelor's Degree or equivalent experience in a customer service role


• Strong team player; motivated and extremely customer centric


• Analytical and problem-solving ability


• Strong verbal and written communication skills


• Experience in customer management

Preferred Qualifications


• Demonstrated ability to work effectively across internal and external organizations


• Experienced in use of customer relationship management (CRM) software

Preferred Level of Experience

1-3 years of work experience in customer service or similar roles

Location & Commitments


• Full-time, permanent


• Hybrid Position: 3 times a week office based (dublin 2)

#LI-ML5



  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Job Title: Italian Customer Support Specialist Salary and Package: €28,000 + bonus + benefits such as full health and dental care cover, education assistance, travel allowance, ability to work from abroad for a number of weeks per year and more Shift Pattern: Monday- Friday with the occasional Saturday morning, standard office day hours Job...


  • Dublin, Dublin City, Ireland Cross Border Talents Full time

    Career Opportunity: Customer Onboarding and Success Manager (Italian-Speaking)Are you passionate about delivering exceptional customer experiences and helping clients achieve success? We're looking for a Customer Onboarding and Success Manager to join our team in Dublin, Ireland If you're a proactive, client-focused professional fluent in Italian, this role...


  • Dublin, Dublin City, Ireland Cpl Full time

    Customer Service Representative - Italian and Portuguese As a  Customer Service Representative , you will be accountable for providing customer service support in the financial services sector to customers of a global bank, including the provision of information, resolution of queries, communication with internal customers and handling of complaints....


  • Dublin, Dublin City, Ireland OKX Full time

    Join to apply for the Italian Language Manager, Localization role at OKX.Who We AreAt OKX, we believe that the future will be reshaped by crypto, ultimately contributing to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). We...


  • Dublin, Dublin City, Ireland Lingo Recruitment Full time

    German and Italian speaking AdministratorThis range is provided by Lingo Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeRole: Administrator fluent in German and in ItalianContract: 3 monthsSalary: pro rata of €35K + p/a (DOE)Life insurancePro rata of 22 days a/lCritical...


  • Dublin, Dublin City, Ireland Cpl Full time

    Customer Service Representative with French/Spanish/Italian/German/Polish About Xenon Arc At Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model. Our clients range from billion-dollar companies specializing in industrial solvents and chemical products...


  • Dublin, Dublin City, Ireland FRS Recruitment Full time

    Italian Speaking Technical Support Engineer: Dublin/BlanchardstownI am delighted to bring this exciting Italian Speaking Technical Support Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions.You will work out of their state-of-the-art hub in Blanchardstown,...


  • Dublin, Dublin City, Ireland hays-gcj-v4-pd-online Full time

    Your new company Your new company is an industry-leading organisation with a huge global presence, providing cloud services across the world. You will be joining the EMEA recruitment team, based out of the Dublin city centre office. Your new role As a recruiter, you will be working within the Infrastructure Operations part of the business. Infrastructure...


  • Dublin, Dublin City, Ireland Google Full time

    Account Strategist, Mid-Market Sales, Google Customer Solutions, Italian Market (Italian, English)corporate_fare Google place Dublin, IrelandApplyMinimum Qualifications:Bachelor's degree or equivalent practical experience.5 years of experience in sales, business development, advertising, account management, marketing, or consulting, or 3 years of experience...


  • Dublin, Dublin City, Ireland Fisher Investments Full time

    Overview Join Fisher Investments Ireland (FII) as one of the first Account Executives (AEs) for Italy. You will be a crucial part of the sales process as the liaison between potential Italian private clients and our firm - helping both the prospect's financial future and our overall growth. As an Italian Account Executive, you engage with...

  • Sales Executive

    3 hours ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job OverviewAt Cpl Healthcare, we are seeking a highly motivated Inside Sales Executive - Italian to join our team. This role will involve working with sponsoring clients to develop and rollout successful supplier finance sales programs.Key Responsibilities• Produce and exceed revenue and asset targets annually.• Work with sponsoring clients to develop...


  • Dublin, Dublin City, Ireland Cpl Full time

    Generative AI Annotator | Italian Market We are looking for detail orientated candidates for the new role of Generative AI Annotator. You will be client orientated, enthusiastic, courteous, assertive, and motivated to take charge of the development and improvement of LLM (large language models). You must have a strong aptitude for working with...


  • Dublin, Dublin City, Ireland Octium Life Full time

    Octium is an insurance group, active internationally in the financial services industry, specialising in the design, structuring and distribution of unit-linked life insurance products for high-net-worth individuals and their families. With our headquarters located in Luxembourg, the insurance companies Octium Life DAC in Ireland, Octium Assurance AG in...


  • Dublin, Dublin City, Ireland Amazon Full time

    Have you always wanted to be a part of something bigger - something that charts a course for the future? Do you love seeing the result of your work reflected in the world around you? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Then please, read onKey job responsibilitiesWork with a range of text, speech...


  • Dublin, Dublin City, Ireland Experian Full time

    Technical Support Analyst with Italian (1st line)Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full TimeExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide...


  • Dublin, Dublin City, Ireland TTEC Full time

    At TTEC, we're all about the Human Experience. Elevated. As a Bilingual Sales Representative - Italian-English in Dublin, Ireland , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You'll Be Doing  Are you results focused and love...


  • Dublin, Dublin City, Ireland Amazon Full time

    AML Compliance Analyst with Italian, KYCJob ID: 2897978 | Amazon Ireland Support Services Limited - A94Amazon Payments Inc. (API) is seeking a dynamic, innovative and driven Compliance Analyst to join our growing Compliance team. This role is critical to ensure the rapid expansion of Amazon's payments business, develop Amazon Payments' compliance strategies...


  • Dublin, Dublin City, Ireland 02623 Citibank Europe plc Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and customer service. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...


  • Dublin, Dublin City, Ireland STRIVE Search Full time

    Direct message the job poster from STRIVE SearchSenior Property & Construction Recruitment Consultant @ Strive SearchLocation: North DublinOur client is a well-established manufacturing firm, providing a niche product range to European Markets.Why Apply for This Role?Lucrative benefits including Healthcare, Pension and more.Vibrant work cultureProven...


  • Dublin, Dublin City, Ireland Cpl Full time

    AI Analyst – ITALIAN Speaker Office Based – Dublin Global Talent on behalf of our Enterprise Tech client have a requirement for an AI Analyst – ITALIAN Speaker to join their team. This post is PERMANENT position . The role is based in Dublin. The working model is onsite . (* To succeed in this role , you must have a deep...