Sales Program Manager

4 days ago

Dublin, Dublin City, Ireland MarketStar Full time

What will you do?

Hire and recruit new talent as needed

Coach, support and enable a diverse team of sales reps

Create and implement systems and processes to measure quality, effectiveness and productivity of the team

Create and implement systems and processes that drive efficiency and performance

Report on forecasting, performance to goal, trends, blockers and opportunities

Collaborate with Program Director, Training and Quality teams to identify strategies, and processes to achieve increased revenue goals, improved conversion rates and faster moving pipelines

Prepare and conduct weekly and monthly business reviews for clients and be a key contributor to quarterly business reviews with clients

Set team goals in partnership with analytics team and the client

Oversee team performance to goals

Develop and implement strategies that drive employee engagement, performance and retention

Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action

Continuously increase the effectiveness of the team, recognizing opportunities for creating new systems, structures, and processes. 

Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action

Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation

Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size

Proactively gather market insights through qualitative and quantitative data analysis to share with the client and drive increased performance 

What you will need to succeed?

5+ years in a revenue-focused discipline with

2+ years management/team leader experience and good track record in driving results

BA Degree/ Undergraduate degree or equivalent experience

Exceptional skills in communication and presentation

Experience managing client expectations and ensuring high levels of client satisfaction 

Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience

Highly collaborative and results-oriented with proven success in sales attainment and ability to excel in a team environment

Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment

Fluent English Speaker plus additional native language requirements as needed

Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.

Ability to analyze sales and pipeline data to understand how and where to drive performance

Ability to resolve conflict

Ability to partner with support functions and other departments for winning outcomes

High confidence and ability to quickly build trust with and coach direct reports

Strong organization and time management coupled with the ability to multitask and work under pressure

Strong attention to details and follow-through

Strong coaching skills

Excellent written and verbal communication

Highly collaborative and highly organized individual

Ability to work to deadlines

What we offer:

In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:

Comprehensive VHI Health cover from day one

Structured training & career development opportunities

Education reimbursement

Paid birthday leave

Personal Hardship Loan Program

Mental health and 24/7 employee assistance program

Bike To Work Scheme / Taxsaver Leap Card Scheme

Top-performer and tenure awards

The pay for this position is basic salary per annum of €60,000 with an additional variable bonus component of €12,000 per annum. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process. 

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

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