Customer Success Manager

3 weeks ago


Dublin, Dublin City, Ireland Modash OÜ Full time

The world doesn't need big media companies to cover every story. What the world truly craves are millions of creators. Independent voices that bring unique and fascinating tales to life online.

At Modash, our goal is to support every creator in earning a living.

Join Us Customer Success Manager at Modash

Here's a glimpse of what a week looks like for a Customer Success Manager at Modash:

  • Customer Growth: Lead the charge in expanding our growing B2B customer base. Own the post-purchase journey and actively seek out new opportunities.
  • Relationship Building: Develop strong and lasting relationships with customers. Act as the bridge between their needs and our solutions.
  • Collaboration: Work closely with Sales, Success, Product, and Marketing teams to ensure a seamless customer journey.
  • Learning and Educating: Become an expert in influencer marketing and use your knowledge to drive customer success.

About Modash

Founded by a high-school dropout and a Canadian, Modash is revolutionizing brand partnerships with creators online. Companies like Google, Wolt, Bolt, and Nord VPN trust us to find, analyze, and monitor social media creators.

We're not just a company; we're a tight-knit team backed by Europe's finest investors. Join us and be part of our journey towards greatness.

Requirements

We're looking for someone who:

  • Has experience in Customer Relationship Management in the B2B Saas industry.
  • Thrives in a fast-paced environment without compromising quality.
  • Enjoys the startup vibe and excels in excellent communication.
  • Is data-driven, solution-oriented, and embraces continuous learning.
  • Shares our passion for the creator economy and is willing to learn.
  • Is based in Ireland.

Keeping Up with the Modashians

  • Has a 'get-it-done' attitude and aims for greatness.
  • Shows interest in the creator economy and aligns with our values.

If you meet most of the criteria, don't hesitate to apply; we'd love to hear from you

Benefits

What We Offer:

  • Flexible working hours: Work at your own pace without micromanagement.
  • Unlimited paid vacation: Take the time you need to recharge.
  • Fully remote: Work from anywhere with an internet connection.
  • Personal development: Invest in your growth, and we'll support you.
  • Ownership: Have the autonomy to make decisions and try new things.


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