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Customer Service Advisor

4 months ago

Dublin, Dublin City, Ireland Alliance National Full time

Customer Service Staff Job Description

Join a fantastic team within a thriving company that prioritizes customer satisfaction.

We are looking to grow our operations team in Ireland and offer an exciting opportunity for individuals interested in playing a key role in our expansion in the Irish market.

Alliance, a well-known National Distributor in Ireland and the UK, specializes in supplying non-food products to various industries such as hotels, leisure facilities, nursing homes, catering services, and the public sector. We aim to elevate the service standards in the Irish market and establish a strong presence.

At Alliance, we set ourselves apart by delivering exceptional customer service, understanding unique customer requirements, and differentiating ourselves from competitors.

The Role will involve:

  • Handling inbound orders (no outbound sales calls)
  • Addressing various customer inquiries promptly
  • Nurturing and expanding existing customer relationships
  • Strong organizational skills and proficiency in computer software

The Ideal Candidate should be:

  • Enthusiastic with a proactive approach
  • Customer-centric
  • Business-savvy, numerate, well-spoken, and computer literate
  • Thrives in a vibrant and engaging work environment

Requirements:

  • Prior office experience

Benefits:

  • Competitive salary, bonuses, 25 days of annual leave, and eligibility for the Group Pension Scheme

Job Type:

Full-time

Schedule:

Monday to Friday

Skills:

  • Customer Focus
  • Effective customer service
  • Communication skills

Additional Benefits:

  • Generous Salary
  • Performance Bonuses
  • Group Pension Scheme
  • Convenient On-site Parking