Key Account Manager

3 weeks ago

Dublin, Dublin City, Ireland Richmond Marketing Full time

ABOUT RICHMOND

Richmond is Ireland's leading, trend-spotting premium brand builder. Founded in 1992, Richmond's philosophy is simple; have great brands in our portfolio & hire great people – Where Great Brands Meet Great People. We are not simply a distributor; we are brand builders who love to challenge the norms, disrupt the status quo, and bring new ideas to market.

JOB DESCRIPTION

The Key Account Manager will develop Richmond Marketing's premium product portfolio in the Out of Home channel with a specific focus on catering. They will be focused on developing relationships with customers and on delivering the commercial plans across the portfolio. They will work closely with the Brand & Trade Marketing teams in building and executing customer business plans.

KEY RESPONSIBILITIES

  • Develop and implement strategic catering channel plans.
  • Maintain and grow relationships with each key catering customer in ROI.
  • Ensure all JBPs are developed and implemented to an excellent standard.
  • Maintain quarterly contact with all customers to ensure high levels of customer satisfaction.
  • Provide timely feedback to senior management regarding channel performance.
  • Work in conjunction with other areas of the business such as Finance, Marketing and Supply Chain.
  • Provide support to the Head of OOH in other areas within the business as and when required.
  • Act as a mentor and set examples for the sales team in areas of personal character, commitment, organizational, selling skills and work habits.
  • Such other tasks as from time to time are advised by your manager.

KNOWLEDGE, SKILLS AND EXPERIENCE

  • A proven sales record and knowledge of the catering channel with a minimum of five years' experience dealing with head office is required.
  • Excellent relationship building, a strong customer focus and interpersonal skills are essential.
  • A good level of commercial awareness and the ability to demonstrate good negotiation skills.
  • Strong communication and presentation skills.
  • Planning and organising skills with the ability to maintain a high level of productivity in all aspects of the role.
  • Resilience & able to work on their own initiative.
  • Candidates must be eligible to drive in the Island of Ireland and have a full clean drivers' licence. Due to the locations of some key customers around ROI, extensive travel will be expected.

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