Sales Administrator/Customer Service

2 weeks ago


Dublin, Dublin City, Ireland Donaghybros Full time

Donaghy Bros has been a prominent independent electrical retailer in Northern Ireland since 1964, with locations in Kilrea and Limavady. They serve local customers and operate an e-commerce site with complimentary delivery across Northern Ireland, Ireland, and Great Britain. The company caters to both residential and commercial clients, priding itself on top-notch customer service and competitive pricing.

Full Time Permanent Working Hours: Mon - Sat 9am - 5.30pm (with a mid-week day off)

In this role, we are looking for a candidate who excels in customer service, sales, and administrative tasks.

Key responsibilities include:

  • Collaborate closely with the sales team and manage payment transactions.
  • Act as the main point of contact, warmly greeting customers and ensuring exceptional service.
  • Assist with small domestic appliances sales.
  • Handle incoming phone calls and emails promptly and efficiently.
Requirements:
  • GCSE Maths and English at grade C or above (or equivalent).
  • 1 year of experience in an administrative role.
  • Strong customer service skills.
  • Ability to work well under pressure with precision.
  • Proficiency in Microsoft 365.
  • Comfortable using computer software for sales administration.
  • Outstanding organizational and teamwork abilities.


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