Office Administrator

2 weeks ago

Dublin, Dublin City, Ireland Olympus Europa SE & Co. KG Full time
Office Administrator KeyMed (Ireland) Ltd. (KMI) | Medical Systems | Fixed term contract

We have a long-term temporary requirement for an Office Administrator to join our team based in Ballymount, Dublin.

Reporting to the Office Manager, this role is responsible for performing a varied number of tasks that optimise the service performance for our customers. Your responsibilities
  • Providing exceptional service to customers over the phone, managing both inbound and outbound calls
  • Making courier arrangements and monitoring collection/delivery success
  • Provide administrative support to the wider Customer Care team
  • Provide regular updates to customers, both verbally and in writing
  • Preparation and administration of customer quotations
  • Preparation of customer training certificates
  • Handle and resolve customer enquiries in relation to the purchase and/or return of equipment
  • Manage and conduct proactive order status updates
  • Communicate and resolve any order/invoice queries
  • Support the in-field Sales team with administration and customer updates
  • Arrange the supply and return of loan equipment
  • You will demonstrate experience in a similar position, within a fast-paced environment
  • Demonstrate customer service focus and care in your approach
  • Strong proficiency with Microsoft Office including Word, Excel and Outlook
  • You will be able to manage a varied workload and work productively under pressure
  • You will demonstrate experience in a similar position, within a fast-paced environment
  • Demonstrate customer service focus and care in your approach
  • Strong proficiency with Microsoft Office including Word, Excel and Outlook
  • You will be able to manage a varied workload and work productively under pressure As this is a temporary contract, you will preferably be available immediately or at short notice.
  • Patient Focus - We put patients at the heart of everything
  • Integrity - We do the right thing
  • Innovation - We look for new ways to make things better
  • Impact - We take accountability and get things done
  • Empathy - We care for one another and work together
  • In addition to a competitive salary, Olympus contributes greatly to employee pensions
  • Healthcare plans and support
  • You will receive an annual leave entitlement of 24 days + public/bank holidays
  • We support work-life balance with flexible working hours and a hybrid working model
  • Discounted gym membership
Further information:

We are an equal opportunities employer, and we are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.

At Olympus, we have a dedicated in-house Talent team that cover all areas of the business. As a backup, we have a preferred supplier list (PSL) of vetted suppliers and as such, are unable to accept unsolicited CVs from recruitment agencies or search firms outside of our PSL. Please note that Olympus will not be responsible for any fees, charges or terms associated with any such CVs. #J-18808-Ljbffr

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