Technical Solutions Consultant

3 weeks ago


Dublin, Dublin City, Ireland Xtremepush Full time
About the Role

Xtremepush is a multi-channel engagement solution powered by a built-in, real-time customer data platform. With over 200 different sports betting and iGaming brands using the platform, we are one of the leading providers of customer engagement solutions in the iGaming industry. To support our ongoing growth and enhance our ability to assist clients, we are now growing our skilled team of Technical Solution Consultants.

As a Technical Solutions Consultant at Xtremepush, you will be part of our Strategic Services team, reporting directly to the Director of Product & Services. You will become an expert in the technicalities of the Xtremepush platform and your primary role will be to serve as a trusted technical advisor for both internal and external stakeholders.

During the sales process, you will work with incoming clients to produce a technical discovery document, ensuring effective platform setup. You will provide technical assistance during onboarding, ensure optimal integrations, and support existing clients with technical challenges. As an expert in the Xtremepush platform, you will also offer strategic support, help clients create complex computations, analytical dashboards, machine learning models, and develop bespoke solutions for specific business challenges.

If you are looking to take your career to the next level during Xtremepush's exciting growth phase, we'd love to hear from you

Key Responsibilities

Client Technical Support

  • Work with new clients to understand their technical requirements, documenting these in the form of a technical discovery document that will guide the integration process.
  • Assist account managers by supporting existing clients with technical challenges beyond those that can be handled by support.
  • Use your technical expertise and knowledge of the Xtremepush platform to ensure clients are maximising their effectiveness.
Technical Services
  • Using your SQL and analytical skills to deliver bespoke computations, dashboards and machine learning models for clients, advising on approach and considerations.
  • Supporting the strategic services team in their delivery of client briefs from a technical perspective, assisting them in the implementation of complex use cases.
  • Work closely with the customer data team to ensure effective running of Xtremepush's intelligence ecosystem, supporting development where necessary.
Platform Expertise & Direction
  • Develop a deep understanding of the Xtremepush platform to help deliver on the client technical support and technical services aspects of the role.
  • Utilise your position as a knowledgeable technical user of the Xtremepush platform that directly interacts with clients to help the product team shape new features.
Client Relationship Management
  • Build and maintain strong, long-lasting client relationships that help meet Xtremepush's business-wide KPIs.
  • Ensure that all technical services offered to clients are of an exceptional standard and set them up to see a tangible return on their investment.
Cross-functional Collaboration
  • Work closely with sales executives, account managers, product owners and the strategic services teams to ensure a cohesive approach to client needs.
  • Act as a coordinator of wider technical resources in response to client needs, supporting account managers in designing and leading cross-functional projects.
Your Experience and Qualifications
  • Proven technical support experience, preferably for SaaS platforms.
  • Strong understanding of web fundamentals (HTML, JavaScript, CSS, HTTP).
  • Good knowledge of RESTful APIs.
  • A strong interest or previous experience with AWS.
  • Strong and demonstrable SQL skills.
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation abilities.
  • Detail-oriented and organised, capable of organising cross-functional projects.
  • Ability to work independently and in a team environment.
Location

This role is hybrid (office and remote) based in Dublin, Ireland.

About us

Headquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.

At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don't just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place regardless of race, religion, gender, sexual orientation, national origin, disability or age.


  • Technical Consultant

    3 weeks ago


    Dublin, Dublin City, Ireland Contentful Full time

    Technical Consultant - German-speaking (f/m/d)As a Technical Consultant at Contentful, you will be a trusted advisor for technologists, developers, and project/product managers, providing guidance and expertise to ensure the success of customer projects. Joining an ambitious tech company, you will have the opportunity to work with international teams from...


  • Dublin, Dublin City, Ireland Storm Technology, Ltd. Full time

    Role: M365 Technical Consultant Department: Modern WorkplaceLocation:Flexible HybridReporting To: Modern Workplace Team LeadReports: Depending on project scope and resourcing requirementsWho We Are: Storm Technology specialises in helping clients expand the possibilities of what digital technology can achieve for their business. A Microsoft Solutions Partner...


  • Dublin, Dublin City, Ireland TerraNua Full time

    MCO providescompliance management software that enables companies around the world toreduce their risk of misconduct. MCO is the leading conduct risk platform inthe world for capital markets firms or divisions in large financial servicesfirms. Our powerful platform enables compliance professionals demonstrate they are proactively managing the regulated...

  • Technical Consultant

    3 weeks ago


    Dublin, Dublin City, Ireland CBTax Limited Full time

    Job Title: Technical ConsultantReporting to: Technical Associate DirectorBase Salary: €55,000 to €65,000 per year plus bonusJob Specification:CBTax has an exciting opportunity for an ambitious, enthusiastic and motivated individual to join our delivery team.CBTax are an award-winning, leading tax consultancy practice supporting clients with research and...


  • Dublin, Dublin City, Ireland ServiceNow Full time

    Job DescriptionWe are currently seeking a Senior Digital Solution Consultant (SC) to join the rapidly growing Presales Digital team. As an SC, you will provide expert level technical and business solution consultancy during the presales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product...


  • Dublin, Dublin City, Ireland Technical Concept GmbH Full time

    Delivery Technical LeadLocation: Dublin 2 (hybrid, 2 days min on site each week)Start: Immediate, initially 12 monthsKey ExperienceThe key areas or experience that our client requires from this person is Service Delivery ManagmentIT Operational Knowledge/Management SLAs, KPIsITIL Process & Procedure documentation,SupportITSM Experience & KnowledgeProject...


  • Dublin, Dublin City, Ireland ServiceNow Full time

    Sr Inside Solution Consultant - Dutch speakingFull-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: Flexible At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities....


  • Dublin, Dublin City, Ireland Google Inc. Full time

    corporate_fare Google place Dublin, Ireland Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience.Candidates will typically have 5 years of experience in a technical project management...


  • Dublin, Dublin City, Ireland Google Inc. Full time

    Cloud Technical Solutions Engineer, Looker corporate_fare Google place Dublin, Ireland Apply Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational,...


  • Dublin, Dublin City, Ireland Google Inc. Full time

    Solutions Consultant, Financial Governance corporate_fare Google place Dublin, Ireland Apply Bachelor's degree or equivalent practical experience.5 years of experience in operations roles such as analyst or manager, in an eCommerce or customer support organization.Preferred qualifications:5 years of experience managing projects and working with...

  • Solutions Engineer

    3 weeks ago


    Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    What is a Solution Consultant?Also known as a "Presales Engineer" or "Presales Consultant," the Solution Consultant plays a pivotal role in presenting Salesforce's product offerings and architectures to prospects and clients. They are instrumental in instilling confidence in our technology infrastructure and overcoming technical objections throughout the...

  • Solution Manager

    3 weeks ago


    Dublin, Dublin City, Ireland bluecrux Full time

    We're Bluecrux. Pleased to meet youFounded in 2011, Bluecrux is a value chain consulting and technology company. Our experts and software solutions help to transform today's supply chains into smart, efficient, and fully integrated value chains. We believe that only true collaboration leads to innovation, by converging at the intersection of our knowledge...


  • Dublin, Dublin City, Ireland Datapac Full time

    ICT Technical Solutions Specialist – Field-based, Dublin Are you passionate about providing ICT technical support?Do you want to deliver top-notch printer hardware support to a diverse range of customers?If you're an ICT professional with a strong focus on customer satisfaction, possess excellent troubleshooting skills, and are eager to work with...

  • Technical Consultant

    3 weeks ago


    Dublin, Dublin City, Ireland Kubicle Full time

    Position Overview:The Technical Consultant in Microsoft 365 and Power Platform will provide expertise and support for the creation and maintaining of eLearning content. This role involves working closely with multiple stakeholders to ensure the delivery of accurate, engaging, and up-to-date learning materials. The ideal candidate will have extensive...

  • Solution Architect

    3 weeks ago


    Dublin, Dublin City, Ireland NNIT AS Full time

    Join us in the digital health revolution and tackle the biggest opportunities and challenges at the intersection of life sciences, information, and technology. As a Veeva Solution Architect, you will play a vital role in architecting, implementing, and managing Veeva solutions for our customers, primarily in the Life Sciences industry. You will be...


  • Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    What is a Senior Solution Engineer?Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Solution Engineer is responsible for understanding a client's business challenge and presenting technology solutions to evoke confidence in a company's technology infrastructure, and to remove all technical objections in the sales cycle....


  • Dublin, Dublin City, Ireland IRC Full time

    Data Solutions ArchitectApplications Solutions ArchitectPermanent position - Hybrid working environment (2 days in-office per week)We are seeking a Data Solution Architect OR Applications Solutions Architect with a focus on Corporate Business Applications rather than Infrastructure. The suitable candidate will have a mixture of business and Technical skills...

  • Solution Architect

    3 weeks ago


    Dublin, Dublin City, Ireland Version 1 Full time

    Job Description Version 1 are one of a handful of AWS Premier Consulting Partners, which is the highest tier of AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always...

  • Solution Architect

    3 weeks ago


    Dublin, Dublin City, Ireland NTT DATA Services Full time

    NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Summary of role:The successful candidate will be a valued member of the Core Banking Platform Design COE responsible for the oversight and design of...

  • Solutions Architect

    3 weeks ago


    Dublin, Dublin City, Ireland OCLC Full time

    You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one. Technology with a...