Customer Service Admin
1 month ago
Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided.
The role
- In this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely manner.
- Administration tasks are significant part of the role, hence, attention to details is essential.
- Customer Service element is a bit different than a typical call centre: There is no ticketing system. While processing orders and doing everyday tasks, you will be taking occasional customer calls and emails.
What are we looking for?
- An ideal candidate is a person that genuinely cares about people, with good communication skills and English.
- Any kind of previous experience in a fast-paced office environment or customer-oriented role is desirable, but, again, not mandatory.
- Can-do attitude, resourcefulness, and willingness to learn is key.
Salary and Benefits
- Base salary €32,640 per year
- You'll be working Monday to Friday, regular office hours (8am – 4pm or 9am – 5pm).
- There is hybrid model in place: 3 days per week from the office in Dublin 22, and 2 days from home.
- After successful onboarding and probation, you can request to work up to 6 weeks / 30 working days from abroad (T&C apply).
If interested in moving to this job opportunity or just a chat about current opening for German speaking professional in Ireland, please send your CV through the link or directly to Miho Lucic -
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