It Program Specialist

Overview
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.
With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required.
We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an experienced IT Program Specialist to join our global IT team, supporting both strategic initiatives and day-to-day operations.
This hybrid role combines project coordination, process optimization, and hands-on technical work to enhance our IT infrastructure and operations.
This is a full-time position based out of our Dublin office.
Technologies You'll Use
Google Workspace, Okta, Jamf, Intune, Coupa, Ironclad, Trelica, Slack, macOS, Windows, Jira
Responsibilities
Lead company-wide IT initiatives and coordinate cross-functional projects
Conduct access audits for internal systems and ensure compliance with security policies
Develop and maintain comprehensive IT documentation and standard operating procedures
Coordinate IT operations activities and facilitate communication across teams
Drive process improvements to increase operational efficiency and service quality
Manage vendor relationships and support contract negotiations and renewals
Provide procurement support using enterprise tools and coordinate IT asset management
Support general IT operations including user support, system maintenance, and troubleshooting
Proven experience with Google Workspace administration and management
Hands-on experience with Identity Providers (Okta preferred) and user access management
Familiarity with Mobile Device Management (MDM) solutions
Strong knowledge of macOS systems and enterprise environments
Experience with procurement and vendor management software (Coupa experience a plus)
Excellent project coordination and communication skills
Strong analytical and problem-solving abilities
Experience working in cross-functional team environments
Perks and Benefits
100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
Note: May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers.
We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities.
Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process.
If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form.
We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience.
Your request and any information provided will be kept confidential and will not impact your candidacy.
We look forward to hearing from you and accommodating your needs to the best of our ability.
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