Service Desk Administrator

2 days ago


Cork, Ireland Sigmar Recruitment Full time

About Your New Role Review maintenance contracts, costs, and allowances to spot any issues. Create and manage detailed maintenance schedules. Work with the Service Desk Manager, Service Managers, and customers to plan and prioritize tasks. Order supplies on time as per contract requirements. Identify ways to improve maintenance processes and scheduling. Update jobs in the CRM system. Answer Service Desk support calls. Generate and issue purchase orders. Respond to customer queries and provide status updates. Review reports to flag any follow-up needs. Prepare jobs for invoicing. What Skills You Need 2-3 Years experience in a similar role Some experience in scheduling (delivery and status of reactive and planned tasks using procedures and methods). Attention to Detail Excellent MS office Suite skills Highly motivated Strong analytical capabilities What's On Offer? Annual Bonus based on performance Healthcare Contribution (after probation) Pension Contribution (after probation) EAP Bike to Work What's Next? For a confidential discussion on this or any other current job opportunity please contact Loren Pey on / Skills: "Scheduling" "MS Office Suite" "Administration" Benefits: Pension Bonus See Description



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