Customer Service and Support Administrator

8 hours ago


Cork, Ireland Accpro Full time

Location: Co. Cork Salary: €35k basic Hybrid: Yes, post-probation Type: Full-time, 12 month contract Our client, a leading supplier of equipment and engineering solutions to the pharma, biotech and chemical industries, are seeking to welcome a Customer Service and Support Administrator to their team for a 12 month maternity cover contract. Based in their Cork HQ and reporting directly to the Business Unit Leader, the successful candidate will be an integral part of admin support and hold responsibility for sales/purchase order processing to all company sales divisions. This is an excellent opportunity to join a supportive team and a company with strong, open cross-departmental communication and collaboration. Key Responsibilities Check customer orders against sales quotes and internal policies Expedite customer purchase/sales orders Maintain accurate and detailed electronic records/files of customer jobs Manage internal and customer service related reports Log documentation requirement and liaise with documentation team Ad-hoc duties as required Key Skills Previous customer service/administration experience within tangible goods industry Strong IT skills including Word, Excel and ERP systems Excellent communication and interpersonal skills with a bright, professional manner Highly organised with strong attention to detail Team player with ability to work on own initiative Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted.



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