It Support Specialist

2 weeks ago

Cork, Cork, Ireland Tyndall National Institute Full time

IT Support Specialist
Contract: Full Time /Fixed Term
Reporting to the Head of IT and Digital transformation, the purpose of the role will be to provide desktop support to all users and assist in the migration of endpoints from on premises to cloud managed.
Key Responsibilities
Providing desktop support, email, remote and telephone support for all users.
Assisting in migration of endpoints to a cloud managed solution.
Documenting changes of processes for end user support.
Hardware and Software upgrades on all related equipment.
Address network issues across a variety of technologies and platforms.
Ensuring the implementation and support of security standards, as required.
Support of laboratory IT hardware and software.
Installing, maintaining and replacing IT peripherals.
Providing on-going documentation of fixes and procedures for all issues.
Supporting Inventory Management, using the IT Asset Register.
Supporting Audio/Visual/IT equipment.
Ensure all activities are compliant with the Tyndall Quality Management system.
Ensure all activities are compliant with the required Health and Safety standards.
Carry out any additional duties as may reasonably be required within the general scope and level of the post.
Essential Criteria
A minimum of a Certificate/Diploma in an appropriate IT related area.
Typically with 2 years' experience in a similar role.
In depth knowledge of supported Windows client operating systems.
Previous experience supporting hardware and software.
Previously demonstrated:
analytical and problem-solving skills
documentation and communication skills
the ability to multi-task, work as an individual and as part of a team
excellent customer service skills
Desirable Criteria
Understanding of cloud management of end point devices with Intune and EntraID.
Previous experience working in large research or higher education sectors.
Knowledge of Active Directory.
Experience with legacy/unsupported Windows client operating systems.
Appointment may be made on the SEA Salary Scale € 39,827– € 55,116 per annum.
Salary placement on appointment will be in accordance with public sector pay policy.
Informal enquiries concerning this position can be made to
Patrick Nagle.
Closing date for application is 1pm on 29th September 2025.
Application Instructions:
Please make sure to attach an up-to-date CV and a brief motivation letter outlining how you meet the 'Essential Criteria' for this role.
A full candidate information pack is available to download by clicking
here
.
Please note that Garda vetting and/or an international police clearance check may form part of the selection process.
Please note that an appointment to posts advertised will be dependent on University approval, together with the terms of the employment control framework for the higher education sector.
At this time, Tyndall National Institute does not require the assistance of recruitment agencies.
Tyndall National Institute at University College, Cork is an Equal Opportunities Employer
#J-18808-Ljbffr

  • IT Support Specialist

    5 days ago

    Cork, Cork, Ireland beBeeInfrastructure Full time €40,000 - €60,000

    IT Support SpecialistWe are seeking a highly skilled IT support specialist to join our team. As an IT support specialist, you will play a key role in supporting layer 1 Voice / VC activities for add, moves and changes for the Cork Campus.Key Responsibilities:Direction of overall internal video communications technology and improvement of existing and future...

  • Support Specialist

    2 weeks ago

    Cork, Cork, Ireland beBeeSupport Full time €35,000 - €55,000

    Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team.Job DescriptionThe Technical Support Specialist will be responsible for providing high levels of customer service and professionalism in accordance with client policies and expectations. This includes diagnosing and troubleshooting...

  • Support Specialist

    5 days ago

    Cork, Cork, Ireland beBeeAdministrative Full time €52,000 - €63,000

    Job Summary:We are seeking a highly professional and discreet administrative support specialist to provide comprehensive support to senior stakeholders in a fast-paced environment.This role requires strong organisational skills, attention to detail, and the ability to work with senior stakeholders. Key ResponsibilitiesDiary & Calendar Management: Efficiently...

  • Community Support Specialist

    2 days ago

    Cork, Cork, Ireland beBeeEmpowerment Full time €27,000 - €38,000

    Job Title: Community Support SpecialistWe are seeking a dedicated and compassionate Community Support Specialist to join our team.The successful candidate will possess excellent communication skills, empathy, and a passion for empowering individuals with disabilities to live independently.This role involves working closely with service users to develop...

  • Support Specialist

    15 hours ago

    Cork, Cork, Ireland beBeeTechnical Full time €55,000 - €85,000

    Job OverviewWe are seeking an expert Technical Support Specialist to join our team.About the RoleThis individual will be responsible for providing technical guidance to customers and collaborating with colleagues to resolve complex issues.Provide expert support to customers through various communication channelsWork closely with the team to troubleshoot and...

  • Administrative Support Specialist

    5 days ago

    Cork, Cork, Ireland beBeeAdministrative Full time €42,000 - €55,000

    Administrative Support SpecialistAn exciting new opportunity has presented for a Administrative Support Specialist to join our dynamic organisation.Reporting to the Head of HR, this Administrative Support Specialist will be pivotal in delivering comprehensive administrative support within the HR department. The successful applicant will be responsible for...

  • Culinary Support Specialist

    2 weeks ago

    Cork, Cork, Ireland beBeeFood Full time €24,000 - €32,000

    Job Title: Culinary Support SpecialistWe are seeking a skilled Culinary Support Specialist to join our team. This role is responsible for providing exceptional support in food preparation and service, working collaboratively with our team to deliver high-quality results.Key Responsibilities:- Assist chefs and kitchen staff in food preparation, cooking, and...

  • Care and Support Specialist

    3 days ago

    Cork, Cork, Ireland beBeeCare Full time €35,000 - €52,000

    Care and Support SpecialistA Care and Support Specialist plays a vital role in delivering high-quality care to elderly residents in a nursing home setting. This involves collaborating with nurses to provide quality nursing services, contributing to the movement and treatment of residents to enhance their physical comfort and overall well-being.Key...

  • Financial Support Specialist

    5 days ago

    Cork, Cork, Ireland beBeeCommunication Full time €40,000 - €55,000

    Financial Support SpecialistJob Overview:This role requires an individual to provide administrative assistance to the finance department.

  • Healthcare Support Specialist

    2 weeks ago

    Cork, Cork, Ireland beBeeSupport Full time €30,000 - €40,000

    Healthcare Support SpecialistWe are seeking compassionate and reliable individuals to join our team as support specialists in a healthcare setting.Key ResponsibilitiesYou will work as part of a dedicated multidisciplinary team supporting adults with intellectual disabilities and/or physical support needs across residential and community-based services. Your...