Customer Account Executive

1 week ago

Galway, Ireland Ice Jobs Full time

To Apply for this Job Click Here
Based in Loughrea, our client a leading Pharmaceutical company have a role for a B2B Account Executive on a 1 year contract
Responsibilites
Fostering and sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer satisfaction and trust.
Generating reports and interpreting large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer performance.
Conducting regular business reviews, including forecasting, performance analysis, and tracking key metrics.
Collaborating with the Business Development team to apply pricing updates and revisions effectively.
Designing and implementing sales and improvement strategies aligned with overall business objectives, in partnership with the Business Development team.
Assisting in negotiating and finalizing straightforward contract amendments, with support from the Business Development team.
Overseeing efficient and timely order processing.
Proactively addressing and resolving supply-related challenges.
Identifying opportunities for process optimisation to improve customer service, streamline order workflows, and reduce inefficiencies.
Engaging in regular client meetings to assess performance, gather feedback, and shape strategic account plans.
Education & Experience:
A bachelor's degree in pharmacy, Pharmaceutical Sciences, Business Management, Sales Management, International Business, or a closely related discipline.
Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
2 years+ professional experience in a comparable role, preferably within a B2B setting.
Prior experience in a GMP-regulated environment is beneficial.
Working knowledge of Salesforce is advantageous.
Skills & Competencies:
Exceptional interpersonal skills with the ability to build and maintain strong professional relationships.
Strong analytical mindset with the ability to interpret data and produce insightful reports.
Proficient in Microsoft Excel and PowerPoint for data analysis and presentation.
Excellent written and verbal communication skills in English.
Capable of working collaboratively across departments while effectively managing multiple tasks and priorities.
Highly detail-oriented with a proactive and solution-focused approach to challenges.
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