Customer Service

3 days ago

Belfast, Ireland Norsemen Safety & Industrial Supplies Limited Full time
Customer Service & Trade Counter Assistant Belfast | Full-Time Norsemen Safety & Industrial Supplies Ltd is a leading supplier of Safety, PPE, and Welding equipment across Northern Ireland, ROI, and the UK.

We are expanding our team and looking for a motivated Customer Service & Trade Counter Assistant to join our Belfast operation.

About the Role This is a fantastic opportunity for someone who enjoys working with people and providing excellent customer service.

Youll play a key part in supporting our customers whether its at the trade counter, over the phone, or by email while helping to keep our business running smoothly day to day.

Experience in safety, PPE, welding supplies, or industrial distribution would be an advantage, but its not essential.

What matters most is your positive attitude, communication skills, and willingness to learn.

Key Responsibilities Serve customers at the trade counter with professionalism and enthusiasm Handle inbound calls and emails, providing excellent customer support Process orders, stock queries, and quotations using Outlook, Word & Excel Assist with upselling and cross-selling products to support sales growth Maintain a tidy and organised trade counter area Work as part of a supportive and friendly team Skills & Experience Required Fluent spoken & written English Computer skills (Outlook, Word, Excel essential) Strong customer service attitude and communication skills Full clean drivers licence Team player with a proactive approach Background in safety/PPE, welding supplies, or industrial distribution desirable but not essential Hours & Location Monday Thursday: 8:00am 5:00pm Friday: 8:00am 4:00pm Based at our Belfast site What We Offer Competitive salary (based on experience) Supportive and friendly team environment Training and career development opportunities The chance to work with leading industry products and suppliers If youre customer-focused, reliable, and ready to build a career in a growing company, wed love to hear from you Apply today by clicking the "APPLY" button below sending us your up-to-date CV.

Skills: Customer Service Counter Assistant Trade Counter Assistant

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