Senior Key Account Manager

What's the Opportunity

As a Senior Key Account Manager at DoneDeal.ie, you will be a pivotal leader in shaping and executing our strategy for maintaining and accelerating growth with our most strategic car and commercial dealer partners. You will ensure their sustained success and loyalty on our platform.

You will act as a principal trusted advisor and strategic partner to our top-tier clients, leveraging your deep expertise in the motor and digital industries to pioneer innovative solutions and advanced strategies for optimising their digital performance and market share. This role demands exceptional account leadership, thought leadership that influences both clients and internal strategy, a proactive approach to intricate problem-solving, and a commitment to delivering unparalleled excellence to our customers, in line with our company culture. You will also be expected to mentor and guide other Key Account Managers.

What will I be doing?

• Develop, nurture, and expand deep, strategic relationships with key decision-makers and influencers within our largest dealer partner organisations, intricately understanding their business goals, long-term vision, and challenges.

• Serve as a leading thought leader and industry expert, providing high-level strategic guidance, transformative insights, and data-driven recommendations to clients to significantly enhance their digital presence and overall business performance on DoneDeal.

• Proactively architect and drive significant revenue growth opportunities within existing strategic client accounts through sophisticated account planning, consultative selling, and the development of bespoke, high-value solutions, fostering deep, resilient partnerships.

• Spearhead strategic initiatives for prospecting and acquiring new high-value strategic clients, leveraging your extensive network, industry eminence, and a keen understanding of market dynamics to identify and capitalise on emerging opportunities.

• Consistently exceed ambitious quarterly and annual revenue targets, while championing initiatives that ensure exceptional levels of customer satisfaction, advocacy, and long-term retention.

• Demonstrate comprehensive expertise of our entire digital solution portfolio, expertly tailoring and integrating offerings to meet the nuanced needs and strategic objectives of each key client, ensuring demonstrable and significant ROI.

• Utilise CRM systems such as Salesforce with proficiency and strategic insight to manage client relationships, track sales activities with precision, and provide accurate, forward-looking sales forecasts and pipeline analysis. Leverage data visualisation tools like Tableau to derive and present insights.

• Collaborate cross-functionally with internal teams (e.g., Product, Marketing, Operations) at a strategic level, providing expert client feedback to shape product development and ensuring seamless execution of client campaigns and initiatives that drive mutually beneficial, strategic outcomes.

• Take a leadership role in anticipating and addressing intricate client needs and concerns, resolving escalated issues promptly, effectively, and with a focus on long-term solutions.

• Stay at the forefront of industry trends, market developments, competitor activities, and emerging technologies, translating these insights into actionable strategies for clients and valuable intelligence for internal stakeholders.

• Mentor and coach other Key Account Managers, sharing best practices, providing guidance on challenging deals, and contributing to the overall skill development of the team.

• Contribute to the development of the overall key account strategy and go-to-market approaches for DoneDeal.

What skills and experience do I need

• Minimum of 5-7 years of progressive experience in Key Account Management or strategic sales roles, ideally within the online marketplace, automotive, or digital advertising industry.

• Exceptional, proven track record of successfully managing and significantly growing large, strategic accounts, consistently exceeding revenue targets through sophisticated consultative selling and strategic relationship-building.

• Deep and comprehensive understanding of the automotive and digital industries, with demonstrated ability to translate expert industry knowledge into innovative and impactful strategies for key clients.

• Outstanding communication, presentation, and negotiation skills, with the ability to articulate intricate ideas persuasively, influence senior stakeholders, and navigate challenging conversations with diplomacy and authority.

• Highly developed analytical and strategic thinking abilities, with a proven capacity to leverage data (including tools like Tableau), market intelligence, and financial metrics to inform decision-making, drive performance optimisation, and build compelling business cases.

• Self-motivated, highly proactive, and results-driven leader, with a demonstrated ability to work autonomously, manage ambiguity, and thrive in a fast-paced, dynamic environment.

• A strong aptitude for leadership and mentorship, with the ability to inspire and guide others.

• Enthusiasm for continuous learning and professional development, with a commitment to mastering industry trends, best practices, and emerging technologies.

• Proven experience in developing and executing strategic account plans.

What's it like to work here

You will have the opportunity to work with one of Ireland's fastest growing Internet companies. You will get the chance to create a significant contribution to our strategic direction. Projects are exciting and employees are given wide scope for creativity and innovation

Benefits - what you can expect

• Our goal is to maintain a culture where people look forward to work – whether in our centrally located office in Dublin or working from home, which is optional for all employees.

• We do that by making Distilled a place you'll be listened to and trusted to do your job. Where you can have fun, learn and feel appreciated. And where you get focused career development, growth and progression opportunities.

• We want you to feel confident that this is the right place for you, your career, your wellbeing and your future.

• Above all, your health and wellbeing are at the forefront of how we build the business. That means looking after you while you're here and later in life. So you'll receive life insurance, fully-paid healthcare and a 5% contribution towards your pension.
  

More about Distilled

We exist to make buying and selling in Ireland simple.

We put our people first, creating an inclusive environment where we can develop products that put our users first. We value people's work and time, creating a community where they have an opportunity to make an impact and grow.

Our challenge is to enhance our market-leading products using insights and empathy to present our users with the perfect match.

What we build is technology, but what we do is create connections for life's most meaningful moments. We are Distilled and we bring people together.

Our Values

We have five core values: We have a growth mindset. We like to simplify things and make things happen. We collaborate across teams, business units and brands. We're passionate about what we do.

These values give us a framework for leadership and daily decision making. They embody how we behave and present ourselves — as individuals and as a business — both internally and externally for our colleagues, our users and our customers.

We are a diverse bunch of people here in Distilled, and we want to continue to attract and retain a diverse range of people into our Company. We do not discriminate based on gender, marital status, family status, sexual orientation, religion, age, disability, race and membership of the Traveller community.