Account Development Representative

4 weeks ago

Dublin, Dublin City, Ireland Udemy Full time
Account Development Representative - Udemy

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. Its mission is to transform lives through learning, with over 80 million learners and 17,000 businesses worldwide.

Location: Dublin, County Dublin, Ireland. This is an in-office position requiring three days a week in the office (Tuesday, Wednesday, Thursday) with flexibility on Mondays and Fridays.

About You

You're an active listener and a collaborative team player who wants to help others progress, both within your team and for customers as you expand into new markets. You're ready for a challenge and open to trying new ideas.

About Your Skills
  • Continuous Learning – strong desire to learn and grow in technical competencies and organizational knowledge
  • Analytical Problem Solving – ability to break down moderately complex problems and create effective solutions through cross-functional communication
  • Proactiveness and Initiative – ownership of projects, independent prioritization, and leading moderately complex projects to completion
  • Team-Oriented Mindset – collaboration and humility, recognizing collective achievements
  • Adaptability in Technology – comfort with various technologies while maintaining services and optimizing processes
About This Role

The Account Development Representative (ADR) is a front-end sales role handling Udemy Business inbound inquiries. You will conduct discovery conversations to identify how Udemy Business can help businesses and their employees.

What You'll Be Doing
  • Understand and convey the Udemy Business mission, value proposition, and product
  • Become a brand ambassador for the Udemy Business product and story
  • Maintain a high cadence of activities to develop inbound Udemy Business inquiries via calls, video meetings, emails, and social media
  • Schedule product demonstrations with Account Executives to assess a prospect's business and potential for partnership
What You'll Have
  • Fluency in English (second language is a plus)
  • Experience in business development, sales, or related field (outbound experience preferred)
  • Self-motivated with a collaborative, team-oriented mindset
  • Ability to develop compelling customer stories with strong attention to detail and active listening
  • Excellent organizational and time-management skills with the ability to prioritize and handle ambiguity
  • Strong communication, interpersonal, and telephone skills
  • Ability to work in a fast-paced, feedback-driven environment
Life at Udemy

We value diversity and inclusion and offer opportunities for growth, learning, and a dynamic work environment. Benefits vary by region and are explained during the hiring process.

Udemy is committed to providing equal employment opportunities and a respectful workplace for all employees and applicants.


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