Head of Sales

6 days ago

Dublin, Dublin City, Ireland The People Group Full time

Head of Sales - Bathrooms (Luxury & High Net-Worth Focus)

We are seeking an experienced and driven Head of Sales to lead an elite Bathroom sales team, focused on delivering exceptional service and achieving ambitious sales targets with a customer base of high-net-worth individuals. This role involves managing a team of five and contributing to both sales performance and margin goals, ensuring a luxury experience for our discerning clientele.

Key Responsibilities

  • Lead, Motivate, and Inspire: Manage and lead a high-performing sales team, fostering a culture of excellence and accountability.
  • Client Engagement: Respond to sales inquiries via phone and face-to-face interactions, providing bespoke, professional advice to high-net-worth individuals, ensuring each client receives tailored service and expert product recommendations.
  • Deliver Exceptional Service: Demonstrate an unwavering commitment to delivering outstanding service, ensuring every transaction is seamless, and customer satisfaction is paramount.
  • Sales Excellence: Drive sales performance by presenting a full range of luxury bathroom products, exceeding individual sales and margin targets, and contributing to team success.
  • Upsell & Cross-sell: Identify opportunities to suggest suitable alternatives, upsell, and promote cross-brand sales, advocating for in-house luxury brands.
  • Tailored Quotations: Create accurate, competitive quotes that align with the client's budget while adhering to company pricing policies, ensuring the luxury experience extends throughout the sales process.
  • Ongoing Client Relationships: Maintain close communication with clients throughout the order and delivery process, ensuring timely updates and smooth execution.
  • Showroom Excellence: Contribute to maintaining high showroom standards, ensuring a pristine and luxurious environment at all times.
  • Compliance: Adhere to company policies and procedures to uphold a high standard of professionalism and operational excellence.

Key Requirements

  • Experience: Minimum of 5 years in a management role within the luxury bathroom retail sales environment, with a focus on complex sales processes and proactive client engagement.
  • Industry Exposure: Experience within the construction or luxury sanitaryware sector is a plus, but not required.

Skills

  • Strong leadership and sales management skills with a focus on high-net-worth clientele.
  • Positive, proactive attitude with a keen focus on achieving targets and delivering exceptional service.
  • Excellent communication and interpersonal abilities, with a talent for building relationships with discerning clients.
  • Problem-solving capabilities, ensuring client needs are always met with the utmost professionalism.
  • Time management and multitasking expertise in a fast-paced, high-stakes environment.

What We Offer

  • Competitive salary with performance-based bonuses.
  • Opportunities for professional development and career growth.
  • Collaborative, supportive, and luxury-focused work environment.
  • Exclusive staff discounts on high-end products.

This is a unique opportunity to lead a talented sales team in a luxury-focused business, working with a discerning clientele in the bathroom industry. If you have the expertise and passion for delivering exceptional service to high-net-worth individuals, we want to hear from you.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Management, and Business Development

Industries

Retail, Design Services, and Wholesale Hardware, Plumbing, Heating Equipment

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