Head Bartender

3 weeks ago

Dublin, Dublin City, Ireland The Address Collective Full time
Overview

Head Bartender role at The Address Collective. Reporting to: Food & Beverage Manager. Responsible for: Ensure efficient and professional operation and customer service in accordance with company standards.

Key Responsibilities
  • Overseeing the smooth running of restaurant operations
  • Responsible for end of day – restaurant/bar closing
  • Cash count and making sure restaurant is set for breakfast
  • Handling the cocktail training for the staff and making sure we are making cocktails as per brand standards
  • Restaurant and/or bar standards of service and preparation (SOPs) are adhered to at all times.
  • Be knowledge of all beverage menus.
  • To actively upsell throughout all aspects of customer service.
  • At all times conduct yourself in a professional and courteous manner.
  • Ensure customer satisfaction throughout there dining experience with us.
  • Manager/Supervisor to be informed of special requirements or difficulties.
  • Responsible for the bar area when on shift.
  • To read, understand and comply with your responsibilities as defined in the Health and Safety statement and Staff Handbook.
  • Thorough deep cleansing of the bars and surrounds as required. – Any other reasonable duty as requested by management.
  • To ensure HACCP, cleaning schedules are completed on a daily basis and standards maintained.
  • To actively participate in any training and personnel exercises designed to improve standards and performance levels.
  • To carry out the hotel's customer relation policy.
  • To communicate hotel services to guest as required.
  • To receive customer complaints in a courteous and sympathetic fashion and to report to your manager immediately.
  • To arrive for duty in accordance with rostered times in full clean uniform and wearing name badge at all times.
  • To ensure the highest standards in personal hygiene and grooming. (please refer to company grooming policy)
  • Location: Dublin, County Dublin, Ireland
Skills
  • Fluent in English
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
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