Head Bartender

We are currently recruiting for Head Bartenders to join our Knights Bar team at Dublins Leading Castle Hotel. The Clontarf Castle Hotel in Dublin, Ireland is a perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This unique luxury hotel in Dublin is well thought out from the guests' point of view by providing a modern aesthetic built around an ancient form. We are located just 10 minutes from the heart of Dublin City Centre and 5 miles from Dublin Airport, tucked away in a tranquil setting, surrounded by fabulous golf courses and the sounds of lapping waters from the Irish Sea. Objective of the Role Under the general guidelines of the Departmental Supervisor/Manager, ensure the day-to-day operations are carried out in line with department and Hotel standards. To provide 100% quality service to guests at all times. To carry out duties in accordance with statutory, health and safety requirements. The Head Bartender will lead by example, support team development, and contribute to a positive guest experience through exceptional service, product knowledge, and operational efficiency. Primary duties and responsibilities Key tasks: To carry out all the Bars duties to the standards as laid down in the standard of performance manuals. To ensure all guests queries are handled promptly and efficiently To ensure all guest requests are met i.e. VIPs, Regulars, and Group Attendees & Special Requirements. To entertain and educate guests while mixing drinks, offering trivia and history about various alcohols to keep guest entertained and engage. To craft original beverage menu items and designing new, innovative cocktails using ingredients that are already supplied at the bar when prompted. To maximize in revenue, through up selling and additional sales, efficient recording of sales. To follow up promptly on any guest request and ensure guest satisfaction is achieved To process all charges for groups and individuals efficiently To maximize seating capacity with out compromising standards To be aware of relevant competitor information and market changes to suggest and support changes to our services / rates as appropriate To ensure all staff are familiar with safe keeping, cash handling, credit policy of the hotel To assist in the compilation and achievement of the Conference and F&B budget To constantly liaise with other departments to ensure all guest requests are attended to efficiently To be fully aware of any menu updates, hotel promotions, corporate promotions or special activities going on in the hotel/area To organize and assist with carrying out any reasonable guest and staff promotional events when required To ensure we have a good working relationship with the support companies or groups To be knowledgeable and informed about the introduction of products and make sure this is done in accordance to standards i.e. Beverage & Wine lists and Presentation Products & Props To ensure that all standards are met at all times The Person Previous experience working in a busy hotel F&B outlet is essential. Strong communication, interpersonal and organisational skills essential as is the ability to work as part of a team and on one's own initiative. Strong Customer Focus essential. Self-motivated and tasks orientated Attention to detail Benefits include: Career progression opportunities- personal development plans. Meals on duty. Uniform provided. Staff rates across 24 of our hotels including Crowne Plaza Hotels and more. Travel Schemes including Bike to Work Scheme and the TaxSaver Ticket Scheme. Employee Assistance Programme in conjunction with Laya Healthcare. Learning and Development Opportunities - Access to online training About our culture: Our people are the heart and soul of our business and we rely on them 100% to deliver our promise of excellence to our guests. That's why we only employ the very best people in the hospitality industry. At the Clontarf Castle Hotel in Ireland staff are always friendly, knowledgeable, passionate and ready to help. There are common things we believe in - people and team work; passion for excellence, continuous improvement and caring for guests in our luxury Dublin hotel. Tifco Hotel Group is Ireland's number one choice Tifco Hotel Group is Irelands Number one choice for Conferences, Meetings and Events offering a comprehensive selection of size, scale, and choice in venues. The size and scale of the hotels are among the largest available in Ireland and can cater for every conference or event scenario, accommodating from 2 to 1,800 delegates. At Tifco Hotel Group, people are number one. We want our employees to be proud to be a part of the Tifco Hotel Group. In our staff, we value innovation and creativity; effective communication; excellence in service; and commitment to delivering results. In return, Tifco Hotel Group offers a terrific place to work with opportunities to grow. Tifco Hotel Group offer a combination of international hotel brands, with the Crowne Plaza hotels at Dublin Airport, Dublin-Blanchardstown and Dundalk, the Hilton Hotel in Dublin Kilmainham, the Holiday Inn Express Dublin Airport, and a collection of non-branded hotel such as Clontarf Castle Hotel in Dublin, Kinsale Hotel & Spa and the family friendly Hotel Killarney in Co. Kerry. Skills: Bartending Customer Service Excellence Inventory Control Stock Management Leadership/Management Skills Communication Skills Cleanliness Benefits: Parking Meal Allowance / Canteen Paid Holidays Staff Discounts Training and Development Recognition and Rewards Programme Brand Prestige