
Head Bartender
3 weeks ago
Join to apply for the Head Bartender role at The Address Connolly.
The Role: Head Bartender
Reporting to: Food & Beverage Manager
Responsible for: Ensure efficient and professional operation and customer service in accordance with company standards.
Key Responsibilities- Overseeing the smooth running of restaurant operations
- Responsible for end of day – restaurant/bar closing
- Cash count and making sure restaurant is set for breakfast
- Handling the cocktail training for the staff and making sure we are making cocktails as per brand standards
- Restaurant and/or bar standards of service and preparation (SOPs) are adhered to at all times.
- Be knowledge of all beverage menus.
- To actively upsell throughout all aspects of customer service.
- At all times conduct yourself in a professional and courteous manner.
- Ensure customer satisfaction throughout there dining experience with us.
- Manager/Supervisor to be informed of special requirements or difficulties.
- Responsible for the bar area when on shift.
- To read, understand and comply with your responsibilities as defined in the Health and Safety statement and Staff Handbook.
- Thorough deep cleansing of the bars and surrounds as required. – Any other reasonable duty as requested by management.
- To ensure HACCP, cleaning schedules are completed on a daily basis and standards maintained.
- To actively participate in any training and personnel exercises designed to improve standards and performance levels.
- To carry out the hotel's customer relation policy.
- To communicate hotel services to guest as required.
- To receive customer complaints in a courteous and sympathetic fashion and to report to your manager immediately.
- To arrive for duty in accordance with rostered times in full clean uniform and wearing name badge at all times.
- To ensure the highest standards in personal hygiene and grooming. (please refer to company grooming policy)
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Travel Arrangements
Location: Dublin, County Dublin, Ireland
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