Scheme Manager

24 hours ago

Letterkenny, Donegal, Ireland Apex Housing Association Full time
Overview

Join to apply for the Scheme Manager (Fortwell) role at Apex Housing Association

Post closes: Monday 15th September 2025

Key Responsibilities
  • To assume responsibility for the day to day running of the scheme and ensure as far as possible the safety and well being of the residents.
  • To encourage tenants to make the scheme into a mutually supportive environment for themselves, friends, relatives and other groups in the area.
  • To identify support needs and participate in support planning to ensure adequate provision for the tenants, consistent with enabling tenants to retain the maximum possible level of independence.
  • To undertake and ensure the proper administration, management and maintenance of the scheme in accordance with the Association's standards and procedures.
Role details
  • JOB TITLE: Scheme Manager Fortwell
  • DEPARTMENT: Housing and Care Services
  • REPORTS TO: Senior Housing Officer
  • SALARY: Euro 32,355 per annum pro rata
Main duties and responsibilities
  • Make daily contact with all tenants.
  • Answer emergency calls and summon assistance as necessary and appropriate.
  • Recognise and identify the support needs of tenants and report factually to the appropriate agencies (and where appropriate to relatives). Participate in support planning and undertake direct hands-on support in emergencies until the required assistance arrives.
  • Participate as necessary in the assessment of the support needs of potential tenants and participate in planning their care.
  • Record and keep under review the effectiveness and appropriateness of care and support services.
  • Welcome new tenants, and introduce them to the services and facilities of the scheme ensuring they are properly instructed in the use of laundry/communal kitchen equipment; warden call system; fire alarm system and emergency procedures.
  • Line manage and train staff employed by Apex Housing Ireland within the scheme.
  • Complete all administrative duties required in accordance with the Scheme Managers Handbook.
  • Adhere to the Association's policy with regard to collecting rents, reconciling and lodging money.
  • Administer the collection and recording of funds for TV licensing on the scheme.
  • Carry out fire drills as recommended by the local fire prevention officer and observe and promote the Association's health and safety policy.
  • Encourage social activities by tenants, particularly those which include older people from the wider community.
  • Encourage the use of the scheme facilities by other organisations working with older people.
  • Ensure the repair and maintenance of the scheme in accordance with the Association's procedures.
  • Supervise the cleaning of common parts and ensure that the arrangements for gardening services, window cleaning, etc are satisfactorily maintained.
  • Take part in the recruitment of domestic/relief staff, as necessary in accordance with the Association's procedures and Fair Employment Legislation.
  • Attend and participate in warden link groups, other training meetings and conferences.
  • Provide cover for other Scheme Managers from time to time.
  • Other duties as directed from time to time and any reasonable additional duties as required.
Skills
  • Personal Care
  • Social Housing
  • Person Centred and Caring
  • Computer Literacy
Benefits
  • Contributory pension scheme
  • Training and Development Opportunities
  • Occupational sick pay / maternity pay
  • 10 Statutory Holidays and 20 Annual Leave Days
Location

Londonderry, Northern Ireland, United Kingdom


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