Housing Case Worker Family Hub Closing Date 27.08.25

2 weeks ago

Dublin, Dublin City, Ireland Crosscare Full time
Position: Housing Case Worker

The Employer

Crosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.

Location: Family Hub, Drumcondra

Work Schedule: Full Time 38.5 Hours per week 7 day rota (including evening & weekends – Days)

Contract: Full Time Permanent

Salary: €32,574- €45,795 DOE

Reporting to: Manager / Deputy Manager

The Role: Housing Case Worker

General Responsibilities
  • Admit residents/families to the service, ensuring he/she is provided with a full induction and welcome
  • Complete a comprehensive assessment where required with an allocated case load of residents & to identify each individuals/families appropriate housing option.
  • Provide support to residents to establish tenancies by assisting them to identify suitable properties. This may include tasks such as searching relevant press publications and websites, contacting and visiting landlords and letting agencies.
  • Arrange and accompany residents/families to viewings of properties and support them in negotiating with landlords where appropriate. This will include ensuring that the property meets safety standards and is well maintained.
  • Assist residents & families to understand and complete their Housing Assistance Payment (HAP)
  • Assist residents & families to fully understand the conditions of their tenancy agreement and agreeing rents with landlords prior to taking up a tenancy.
  • Accompany the residents/families to the tenancy signing
  • Refer each client to appropriate tenancy sustainment programmes e.g. CLAN, Sli, Hail etc.
  • Have comprehensive knowledge of local facilities and support groups and to liaise with the key working team and broad range of external service providers including HSE, DCC, CPS, DOSP Community support groups, DRHE and other key stakeholders.
  • To identify blocks and barriers to residents, accessing suitable housing options and report on these as requested. Also to highlight external policies issues as they arise.
  • To keep detailed records of outcomes and numbers of individuals resettled as we are a target-based service.
  • To work effectively as part of a team and being open to reasonable requests from Project Leader/Deputy Project leader/key workers in order to ensure effective working relationships.
  • To cover the floor as required.

Education Requirements

Qualification Required & Experience Required
  • Minimum Level 7 Degree (not component) Qualification awarded by the National Qualifications Framework (NQF) QQI e.g. Social Care, Social Studies, Social Policy, Social Science

Or
  • Addiction Studies (full degree only),

Or
  • Professional Diploma in Housing studies (level 8 awarded by IPA.

Or
  • 5 years employment in a directly transferable post plus DCU Homeless Intervention & Prevention course or DCU Care & Case Mgmt course.

Or

5 Years Employment In a Directly Transferable Post Plus Level 7 Or 8 Addiction Studies Component Course And Demonstrable Professional Development Training As Detailed Below

TCI, Mental Health, First Aid/CPR/AED, PASS, Counselling, Motivational interviewing, ASIS &, HNA/ Case Management

Experience
  • External candidates - A minimum of 1 year working in the area of homelessness & housing
  • Internal Candidates - A minimum of 6months relevant employment working in Crosscare homeless services.

Personal Skills
  • Good time Management and organisation skills
  • Knowledge of Rebuilding Ireland, Pathways to Home, HAP, Rent Supplement & HNAs.
  • Ability to work on a roster that includes evening and weekend work in a residential setting.
  • Awareness of the issues arising for residents/families moving into their own independent tenancy.
  • Experience of managing complex and challenging situation in a client based service.
  • Knowledge of Children's First & Child Protection

Benefits
  • Competitive salaries
  • Generous annual leave
  • Additional leave for long service
  • Training and Development Programmes
  • Employee Assistance Programme
  • Digital Doctor Service
  • Competitive pension plan
  • Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showinglove, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available atwww.crosscare.ie

Application Process:To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.

Closing date for applications is August 27th 2025

Garda Vetting will apply to this role

Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.

If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you

By submitting your application you agree with Crosscare Privacy Policy
#J-18808-Ljbffr

  • Social Care Worker Family Hub Closing Date 27.08.25

    2 weeks ago

    Dublin, Dublin City, Ireland Crosscare Full time

    Position: Social Care WorkerThe EmployerCrosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the...

  • Social Care Worker Family Hub Closing Date 27.08.25

    16 hours ago

    Dublin, Dublin City, Ireland Crosscare Full time

    OverviewPosition: Social Care WorkerLocation: Family Hub, DrumcondraWork Schedule: Full Time 38.5 hours per week, 7 day rota (including evenings and weekends)Contract: Full Time PermanentSalary: €32,574 - €45,795 DOEReporting to: Manager / Deputy ManagerResponsibilitiesProvide a 24-hour short-term residential service to adult men, women and families...

  • Homeless Support Worker

    8 hours ago

    Dublin, Dublin City, Ireland beBeeHomelessSupport Full time €32,574 - €45,795

    Job Title: Homeless Support WorkerWe are seeking a compassionate and skilled Homeless Support Worker to join our team. As a key member of our team, you will provide personalized support to individuals and families experiencing homelessness, helping them to secure long-term housing and develop the skills and attributes necessary to maintain their...

  • Project Worker, Firhouse, Dublin 24

    4 weeks ago

    Dublin, Dublin City, Ireland Respond Housing Association Full time

    Social network you want to login/join with:Project Worker, Firhouse, Dublin 24, Dublin 24col-narrow-leftClient:Respond Housing AssociationLocation:Dublin 24, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:179ad504fbc9Job Views:5Posted:08.08.2025Expiry Date:22.09.2025col-wideJob Description:Respond is a leading Approved...

  • Social Care Worker

    2 days ago

    Dublin, Dublin City, Ireland St Michael's House Full time

    Join to apply for the Social Care Worker role at St Michael's House5 days ago Be among the first 25 applicantsJoin to apply for the Social Care Worker role at St Michael's HouseSocial Care Worker - Riverside - Residential, Belcamp, Dublin 17St. Michaels House, Riverside Residential, Coolock, Dublin 17Full Time and Part Time Permanent Contracts...

  • Housing Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    Direct message the job poster from Tuath Housing AssociationJob Description: Housing Officer (ASB)Responsible For: N/ALocation: All localities with hybrid workingContract: Full Time PermanentJob Summary:As Anti-Social Behaviour (ASB) Officer you will work closely with customers, the RTB Team and relevant agencies including the Guarda to ensure that outcome...

  • Project Worker, Springfield, Dublin 24

    3 weeks ago

    Dublin, Dublin City, Ireland Respond Full time

    Respond is a construction led Approved Housing Body and service provider.We're expanding our dedicated team, seeking individuals who possess both the drive and skills necessary to help us make a significant impact.?Respond is committed to equal employment and growing a diverse workforce.If you do not tick every box there are likely other valuable attributes...

  • Social Care Worker

    3 weeks ago

    Dublin, Dublin City, Ireland Cheeverstown House Full time

    Join to apply for the Social Care Worker role at Cheeverstown HouseContinue with Google Continue with Google3 days ago Be among the first 25 applicantsJoin to apply for the Social Care Worker role at Cheeverstown House"Enabling people with an intellectual disability to have full and meaningful lives through quality person centered services in partnership...

  • Project Worker, Family Support Service

    4 weeks ago

    Dublin, Dublin City, Ireland Barnardos Ireland Full time

    Project Worker, Family Support Service (Permanent) – Dublin 10Dublin West incl.Dublin 10Why work at Barnardos?Are you a purpose driven individual who is passionate about making a difference and helping some of society's most vulnerable children?At Barnardos, we pride ourselves on delivering impactful services that make a difference to the lives of children...

  • Project Worker, Family Support Service

    3 days ago

    Dublin, Dublin City, Ireland Barnardos Ireland Full time

    Project Worker, Family Support Service (Permanent) – Dublin 10Dublin West incl.Dublin 10Why work at Barnardos?Are you a purpose driven individual who is passionate about making a difference and helping some of society's most vulnerable children?At Barnardos, we pride ourselves on delivering impactful services that make a difference to the lives of children...