Client Onboarding Specialist

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We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION

As a crucial member of our growing team in Ireland and Vilnius you will be responsible for working with Alter Domus clients with responsibility for the onboarding and governance process undertaken by the CLM team. Specifically, you will be accountable for:

RESPONSIBILITIES

• Lead and coordinate Officers on the team which will act as the day to day point of contact for the client during the onboarding process.
• Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner.
• Ensure effective coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams.
• Oversight of various onboarding functions, including the review of client information & due diligence/KYC documents gathered for submission for compliance approval.
• Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately.
• Identify areas for process improvement & provide training and support to the team, where required.
• Accountability for the onboarding process from outset through to launch of fund structure.
• Ensure internal policies & procedures are consistently reviewed and adhered to.

PROFILE

• You want to pursue a career in the Alternative Investment Funds Industry and have 2-3 years' experience working in the funds industry with Business Administration & Corporate Secretarial experience considered an advantage;
• You have a self-starter mentality, ability to drive operational effectiveness and create solutions by thinking 'outside of the box';
• You have a strong analytical mindset, with an ability to think critically and prioritize competing demands under time pressure;
• You can effectively motivate others, conveying your expectations while leading by example;
• You easily build rapport and establish effective working relationships internally & externally with people across a range of different roles and levels of seniority;
• You show initiative, are adaptable to change and quickly align your priorities with client's varying requirements and/or timelines;
• You are an excellent communicator, able to express yourself clearly and concisely in a friendly & professional manner; coupled with strategic and creative problem-solving skills;
• You have high level of attention to detail coupled with superior organisational skills and take pride in delivering high quality work;
• You ensure required KPI standards are maintained.

TECHNICAL KNOWLEDGE

• Prior experience is preferred in areas such as contract negotiations, legal entity formation requirements across various jurisdictions including Limited Partnerships.
• Exposure to and a strong understanding of Compliance, AML & KYC, Regulatory frameworks across the EU.
• Familiarity with the key concepts of the AIFM Directive would be of benefit to the candidate.
• You have high level of attention to detail and take pride in delivering high quality work.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.