Case Manager, High Support Housing, Dublin

3 days ago

Dublin, Dublin City, Ireland Focus Ireland Full time
Overview

Case Manager, High Support Housing, Dublin

Location: Dublin

Contract: Full Time, 2 Year Fixed-Term Contract

Purpose of this role: to work as part of the core DOSH (Dublin Off-Site Housing) team supporting households with complex needs, with a focus on individuals who have experienced long-term homelessness.

What You Will Do
  • Deliver services in line with Focus Ireland's standards of best practice.
  • Operate within the objectives and policies of the Dublin Offsite Housing team.
  • Collaborate with the Focus Housing Association property management team.
  • Provide a safe, welcoming environment for customers, offering basic physical care and support while respecting their autonomy.
  • Build trusting relationships with individuals who are street homeless or in temporary accommodation, supporting their transition to a more stable lifestyle.
  • Manage a caseload of 10–12 customers, conducting assessments, referrals, and support planning as the lead agent using the Care and Case Management system and other relevant tools.
  • Support clients in accessing housing, welfare rights, entitlements, and move-on accommodation.
  • Assist customers in creating and sustaining a home, primarily through face-to-face, in-home support aligned with tenancy settlement indicators.
  • Accompany customers to appointments (e.g., doctors, counsellors, court).
  • Collaborate within a multi-disciplinary team, coordinating wraparound supports with internal and external agencies.
  • Support customers in developing homemaking skills and maintaining positive relationships with their housing officer, with a focus on rent payment, home management, repairs, and neighbourliness.
  • Help customers integrate into their local community and access clinical, medical, and other support services.
  • Encourage life skill development and support access to education, training, and employment opportunities.
  • Maintain accurate casework records, daily logs, and assessments using Focus Ireland's database and PASS.
  • Attend internal and external meetings, handovers, and training sessions as required.
  • Participate in regular supervision with your assigned supervisor.
  • Supervise students or volunteers as requested.
  • Implement existing policies and contribute to the development of new ones.
  • Undertake other duties as reasonably assigned by the Service Manager or Team Leader.
  • Remain vigilant to health, safety, and welfare risks in the workplace and report concerns appropriately.
What You Will Need
  • Degree-level qualification in social care, youth work, or a related discipline.
  • Experience working with individuals who are or have been homeless.
  • Experience supporting individuals with dual diagnoses.
  • Strong team collaboration skills.
  • Proficient report writing and IT skills.
  • Experience liaising with external agencies.
  • Excellent communication skills.
  • Understanding of homelessness and related issues.
  • Ability to plan and implement support programmes.
  • Flexibility in approach.
  • Full driver's license (desirable).

Focus Ireland is an equal opportunities employer.

#FI1


#J-18808-Ljbffr

  • High Support Housing Case Manager, Dublin

    4 days ago

    Dublin, Dublin City, Ireland Focus Ireland Full time

    High Support Housing Case ManagerLocation: DublinContract: Full Time, 2 Year Fixed-Term ContractThe purpose of this role is to work as a part the core DOSH team to support households with complex needs, prioritizing individuals with a history of long-term homelessnessWhat you will do: To work to standards of best practice within Focus IrelandWork within the...

  • Housing Officer

    4 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    Direct message the job poster from Tuath Housing AssociationJob Description: Housing Officer (ASB)Responsible For: N/ALocation: All localities with hybrid workingContract: Full Time PermanentJob Summary:As Anti-Social Behaviour (ASB) Officer you will work closely with customers, the RTB Team and relevant agencies including the Guarda to ensure that outcome...

  • Housing Officer

    5 days ago

    Dublin, Dublin City, Ireland Tuath Housing Full time

    Join to apply for the Housing Officer (12 Month Fixed-Term) role at Tuath Housing AssociationOverviewHousing Officer based in Dublin. Your main responsibility is to provide a visible and highly effective presence in your identified locality of work. You will provide a quality and effective housing management service that includes lettings with a strong...

  • Housing Officer

    5 days ago

    Dublin, Dublin City, Ireland Tuath Housing Full time

    OverviewJoin to apply for the Housing Officer (Fingal) role at Tuath Housing Association.Job DetailsLocation: Dublin (Fingal)Contract: Full Time PermanentResponsible To: Housing Services Team LeaderResponsible For: N/AJob SummaryAs Housing Officer your main responsibility is to provide a visible and highly effective presence in your identified locality of...

  • Housing Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    Job Description:Housing OfficerResponsible To: Housing Services Team LeaderResponsible For: N/ALocation: DublinContract: Full Time PermanentJob Summary:As Housing Officer, your main responsibility is to provide a visible and highly effective presence in your designated locality. You will deliver a quality housing management service, including lettings, with...

  • Housing Services Manager

    4 days ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    Job Description: Housing Services Manager Responsible To: Head of Housing ServicesResponsible For: Housing Services Team LeaderLocation: DublinContract: Full Time Permanent Job Summary:As the Housing Services Manager you will lead a team to provide a quality, effective and efficient customer facing housing management service with a strong customer focus.As...

  • Case Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join to apply for the Case Manager role at Cpl3 days ago Be among the first 25 applicantsJoin to apply for the Case Manager role at CplRole SummaryReporting directly to the Acting Regulatory Enablement Manager, the role of the Case Manager will be to provide support to the Acting Regulatory Enablement Manager and:To ensure the efficient case creation,...

  • Housing Case Worker Family Hub Closing Date 27.08.25

    3 weeks ago

    Dublin, Dublin City, Ireland Crosscare Full time

    Position: Housing Case WorkerThe EmployerCrosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the...

  • Case Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Lex Consultancy Full time

    Case Management Team Lead (Grade V) Dublin 2 (Onsite 2 days per week) Maternity cover contract Flexitime, Pension, 22 days Annual leave Salary: 51,718 About the Role Were seeking an experienced and organised professional to lead a busy case management team within a regulatory and planning function.This role involves managing complex application processes,...

  • Case Manager

    4 days ago

    Dublin, Dublin City, Ireland Royal London Full time

    OverviewJoin to apply for the Case Manager role at Royal London.Location: St. Stephens GreenContract Type: PermanentWorking style: Hybrid 50% home/office basedClosing date: 15/09/2025Here at Royal London Ireland, we are seeking to hire a Case Manager. You will offer excellent service which will promote Royal London Ireland as their provider of choice for...