Housing Officer

2 weeks ago

Dublin, Dublin City, Ireland Tuath Housing Association Full time

Job Description:

Housing Officer

Responsible To: Housing Services Team Leader

Responsible For: N/A

Location: Dublin

Contract: Full Time Permanent

Job Summary:

As Housing Officer, your main responsibility is to provide a visible and highly effective presence in your designated locality. You will deliver a quality housing management service, including lettings, with a strong customer focus, ensuring KPI targets, customer satisfaction, and regulatory standards are met.

You will ensure the correct operation of housing management and lettings policies and procedures. You will work with the Housing Services Team Leader to promote community pride and belonging, supporting initiatives like customer engagement activities and Locality Panels.

The role involves maintaining high standards of integrity and professionalism in housing management, developing cross-functional initiatives, and supporting service improvements and reviews.

KEY RESPONSIBILITIES (Functional):

  • Support the development of operational delivery plans for Housing Services, ensuring excellent customer service.
  • Assist the Lettings Team to ensure properties are let promptly, minimizing void rent loss.
  • Provide housing management services in line with tenancy agreements and statutory requirements.
  • Manage viewings, sign-ups, and property handovers efficiently.
  • Work with partners to deliver coordinated services, ensuring high customer satisfaction.
  • Ensure post-letting processes are completed, and properties are properly set up.
  • Advise customers on appliances, safety, and provide necessary certifications.
  • Collaborate with agencies to support vulnerable tenants.
  • Liaise with external partners to keep customers informed about property readiness.
  • Identify at-risk applicants and work with teams for holistic onboarding.
  • Support safeguarding, policy advice, and tenancy breach actions.
  • Use customer feedback to improve services, ensuring fairness and respect for individual needs.
  • Engage in community safety and improvement initiatives.
  • Promote community pride and ownership.
  • Implement housing policies, monitor compliance, and meet customer needs.
  • Work with internal teams to deliver services on time and within budget.

KEY RESPONSIBILITIES (Organisational):

  • Contribute to operational planning.
  • Maintain professional knowledge and support colleagues.
  • Provide data and testimonials for reports.
  • Promote effective communication, customer service, and continuous improvement.
  • Develop networks with colleagues and external agencies.

Health and Safety Responsibilities:

  • Conduct activities safely, adhering to health and safety policies.
  • Ensure risk assessments are in place and followed.
  • Use personal protective equipment as required.
#J-18808-Ljbffr

  • Housing Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    Direct message the job poster from Tuath Housing AssociationJob Description: Housing Officer (ASB)Responsible For: N/ALocation: All localities with hybrid workingContract: Full Time PermanentJob Summary:As Anti-Social Behaviour (ASB) Officer you will work closely with customers, the RTB Team and relevant agencies including the Guarda to ensure that outcome...

  • Housing Officer

    4 weeks ago

    Dublin, Dublin City, Ireland South Dublin County Council Full time

    Housing Officer Aside from the exciting range of opportunities to make a real difference to your community and county, South Dublin County Council is a great place to work and for many people already provides an attractive career and working environment. Working for South Dublin County Council will give you the opportunity to gain experience at the heart of...

  • Housing Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Localgov Full time

    The role of the Housing Officer will be to promote and participate in resident involvement activities by ensuring active and proactive work on tenant engagement and participation, and on community initiatives. The office is wholetime, permanent and pensionable. A panel will be formed to fill permanent and temporary vacancies. Persons employed will be...

  • Housing Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Localgov Full time

    The role of the Housing Officer will be to promote and participate in resident involvement activities by ensuring active and proactive work on tenant engagement and participation, and on community initiatives. The office is full-time, permanent, and pensionable. A panel will be formed to fill permanent and temporary vacancies. Persons employed will be...

  • Front of House and Admin Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Sodexo Full time

    Join to apply for the Front of House and Admin Officer role at SodexoJoin to apply for the Front of House and Admin Officer role at SodexoOpportunities for professional developmentPlus our Sodexo employee benefits packageJob IntroductionFull timeMonday - Friday€30 900 per annumOpportunities for professional developmentPlus our Sodexo employee benefits...

  • Community Engagement Officer

    3 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    As Community Engagement Officer, you will be responsible alongside your Community Engagement colleagues to ensure that our customer's voice is heard within their communities and in ongoing service improvement at Tuath.You will work alongside the Customer Engagement Team Leader to ensure the delivery of our Customer Engagement Strategy 2022 to 2025,...

  • Housing Market Strategist

    1 day ago

    Dublin, Dublin City, Ireland beBeeAffordability Full time €60,000 - €100,000

    Addressing Ireland's housing crisis requires a multifaceted approach. The Central Bank has played its part in regulating mortgage lending, but the problem of affordability is far more complex.The argument that hardworking individuals seeking home ownership are being unfairly penalized holds some merit. However, it is essential to recognize that house prices...

  • Front of House Receptionist

    3 weeks ago

    Dublin, Dublin City, Ireland Xeinadin Group Full time

    Job Details: Front of House ReceptionistOur Leinster North hub in Northwood, Santry is seeking a personable and organised Receptionist to join our Front-of-House team on a fixed-term contract. This person will play a pivotal role in creating a welcoming and professional environment for clients, visitors, and employees while ensuring the smooth day-to-day...

  • Corporate Front of House Professional

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeReceptionist Full time €35,000 - €52,000

    Job Title: Corporate Front of House ProfessionalWe are seeking a highly skilled and professional Corporate Front of House representative to provide exceptional service to our clients.To greet all visitors and clients with warmth, professionalism, and efficiency, creating a welcoming and memorable first impression.Manage the reception area to ensure it...

  • Rent Coordinator

    3 weeks ago

    Dublin, Dublin City, Ireland Tuath Housing Association Full time

    JOB TITLE: RENT COORDINATORLOCATION: DUBLIN CITY CENTRECONTRACT: FULL TIME/ PERMANENTHOURS: 37 HOURS PER WEEKREPORTING TO: RENT RECOVERY MANAGERPlease note a full clean driving licence and daily access to a car are requirements for this role.About Us:Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years,...