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Quality Manager
2 months ago
Purpose of Role To ensure that the services provided meet high standards of care and comply with regulatory requirements. The primary purpose is to oversee, implement and manage quality assurance, standards, practices and improvement initiatives, ensuring that the company delivers safe, effective, and person-centred care. You must have healthcare related experience. Key Responsibilities Regulation Maintain a register of inspection dates for all services requiring internal HIQA inspections, ensuring compliance with regulations. Conduct internal inspections as outlined in the companys policy. Serve as a central resource for Service Managers regarding HIQA requirements and operational procedures. Monitor & validate the completion of actions arising from previous internal and external inspection reports. Stay updated on legislative changes in regulations and inform the company of any changes. Carry out internal inspections of community services in accordance with policy. Provide supportive and educational sessions for Resilience Healthcare on quality-related HIQA topics. Monitor HIQA inspection reports from other services outside of Resilience Healthcare to identify potential quality improvements. Contribute positively to the company to maintain high standards and practices. Maintain a register of compliance and action planning. Monitor & validate the completion of actions arising from Monitoring Visits for Day Services by the Health Service Executive. Support and monitor the implementation of the Interim Standards for New Directions Quality Improvements Lead and facilitate quality improvement projects across Resilience Healthcare. Serve as a central resource for quality improvement initiatives. Manage the divisional Quality and Risk Committee, ensuring meetings are effective and report to the Governance Committee for Quality & Risk. Maintain central registers for quality improvements. Seek out new opportunities for continuous quality improvements. Actively contribute to the assessment of service Key Performance Indicators (KPIs). Conduct annual management reviews and develop annual quality improvement programs. Support the accreditation journeys Resilience Healthcare undertakes. Risk Management/Audit Participate in the audit schedule as outlined in the Audit & Inspection Policy. Ensure that audits, risks, incidents, and quality issues are triangulated and reflected in risk assessments. Ensure all potential risks are identified and incorporated into the risk management system. Management Actively participate in committees and groups requiring quality input. Maintain KPIs related to quality. Conduct specific reviews as directed by the Head of Quality & Risk. Develop and update policies as needed. Ensure effective document control throughout the company. Governance Contribute to the implementation and monitoring of the governance framework. Conduct management reviews in line with the policy on Management Reviews. Stay informed about new approaches to quality improvements. Qualifications A degree in Healthcare Management, Nursing, Health and Social Care, Quality Management, or a related field. A postgraduate qualification in Quality Management, Risk Management, Healthcare Leadership, or a related discipline could be highly beneficial. Strong knowledge of HIQA standards, regulations, and relevant healthcare legislation is essential, especially in Ireland. Certifications such as Lean Six Sigma, ISO 9001 (Quality Management Systems), or Continuous Quality Improvement or evidence of. Experience 3-5+ years of experience in a healthcare or social care setting, ideally in quality management, regulation compliance, or risk management. Experience in leading quality improvement projects, including audits and the development of quality frameworks, is critical. Hands-on experience with HIQA inspections and audits is a must. The candidate should have experience working within the HIQA framework, ensuring compliance and implementing corrective actions. Demonstrated ability to manage teams, lead committees (such as Quality & Risk Committees), and influence others to implement quality improvements. Experience in risk identification, audit processes, and incident management in a healthcare or social care environment. Proven experience in managing quality improvement projects from initiation to completion, and the ability to work cross-functionally with various stakeholders. Comprehensive understanding of Irish healthcare and social care regulations and best practices, with the ability to interpret changes in regulations and implement necessary changes. Skills & Competencies Strong analytical skills: Ability to interpret data and assess quality metrics. Excellent communication skills: To convey complex information clearly to different stakeholders. Attention to detail: Ensuring compliance with standards, policies, and procedures. Problem-solving abilities: Identifying areas for improvement and implementing corrective measures. Organisational skills: Managing multiple projects, audits, and compliance checks simultaneously. Closing Date 25th October 2024 Skills: Health & Safety Occupational Health and Safety healthcare Quality Management Quality Benefits: Pension = After 6 months Health Insurance = After 6months Annual Leave 25 days
