Warranty Administrator

Are you detail-oriented with a passion for the automotive industry? Join our family-run business, where a strong legacy in the motor trade meets modern innovation

Position: Vehicle Warranty Administrator

Salary: Starting from €42,000 (depending on experience)

About Us:

We are a well-established, family-owned business with a rich history in the motor industry. Our commitment to quality service and customer satisfaction has been the cornerstone of our success for 78 years. Our state of the art workshop currently processes warranty claims for Kia, Mazda, Land Rover and Mapfre.

Role Overview:

As our Warranty Administrator, you will play a crucial role in managing and processing warranty claims, ensuring a seamless experience for our customers. This position offers a dynamic work environment where your attention to detail and expertise will be highly valued.

Key Responsibilities:

1. Process Warranty Claims: Accurately manage and process warranty claims with manufacturers and suppliers.
2. Customer Liaison: Act as the main point of contact for customers regarding warranty queries, ensuring clear communication and prompt resolution.
3. Record Keeping: Maintain and update warranty records and documentation.
4. Compliance: Ensure all claims meet the warranty policies and procedures of the manufacturer.
5. Collaboration: Work closely with the service and parts departments to coordinate warranty processes.

What We’re Looking For:

1. Experience: Previous experience in warranty administration or a similar role within the automotive industry.
2. Attention to Detail: Strong organizational skills with a focus on accuracy.
3. Communication Skills: Excellent verbal and written communication abilities.
4. Problem-Solving: Ability to handle customer inquiries and resolve issues efficiently.
5. Team Player: A collaborative mindset with the ability to work effectively within a team.

Why Join Us?

1. Competitive Salary: Starting from €42,000, with potential for growth based on experience.
2. Supportive Environment: Work in a family-run business where every team member is valued.
3. Career Development: Opportunities for training and advancement within our growing company.
4. Strong Heritage: Be part of a company with a longstanding reputation in the motor industry.

Ready to Drive Your Career Forward?

If you have the experience and passion we’re looking for, we’d love to hear from you

Apply now by sending your CV and cover letter to justin@stuartsgarages.com

Join our team and be a part of our success story

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