Operations Manager

About Product

VyOS is an open-source network operating system that provides an all-in-one platform for network management. Built on Linux, VyOS integrates powerful routing, firewall, VPN, and network services into a unified system. Unlike traditional networking hardware, VyOS can be deployed on a wide range of platforms, from physical routers and cloud environments to virtual machines, giving users flexibility and control over their network infrastructure.

The key strength of VyOS lies in its comprehensive feature set. It supports dynamic routing protocols (BGP, OSPF, RIP), multiple VPN types (IPsec, OpenVPN, WireGuard), firewall rules, traffic shaping, and more - all configured through a unified command-line interface (CLI) familiar to network engineers. Its ability to scale across various environments makes it popular with organizations seeking open-source networking solutions.

Job Description

The Operations Manager oversees daily business operations and ensures that all departments work efficiently toward company goals. This role is critical for cross-team alignment, process discipline, and performance tracking are essential. The Operations Manager reports directly to the COO and supports leadership in building a results-driven culture, maintaining accountability, and driving operational excellence across the Company.

Responsibilities

- Monitor progress of all departments to ensure goals, KPIs, and OKRs are being met.

- Hold managers and team leads accountable for the execution of epics/tasks and delivery on commitments.

- Escalate delays, blockers, and underperformance directly to the COO.

- Maintain and improve processes across teams (reporting, Jira workflows, task tracking).

- Maintain visibility into workload, utilization, and productivity across teams.

- Introduce and monitor routines for weekly updates, check-ins, and deadlines.

- Act as a bridge between departments (Development, Engineering, Growth, HR, Finance, etc) to align on priorities.

- Ensure projects involving multiple teams have clear owners, timelines, and responsibilities.

- Prepare weekly and monthly performance reports for the CEO.

- Promote a results-driven culture that focuses on outcomes rather than activities.

- Identify inefficiencies in workflows and propose improvements.

- Drive initiatives for operational excellence and cost efficiency.

Requirements

Skills

- Strong leadership and decision-making capabilities

- Excellent analytical and problem-solving skills

- Strategic thinking and planning proficiency

- Effective communication and interpersonal skills

- Proficiency in business process automation tools

- Risk assessment and management expertise

- Project management abilities

- Data-driven approach to operational performance tracking

- Negotiation and conflict resolution skills

Experience

- Minimum of 5 years in operations management, business strategy, or a related field in IT.

- Proven track record of leading process improvement and automation initiatives.

- Experience in risk management and compliance oversight.

- Background in cross-functional team leadership and collaboration.

- Demonstrated success in strategic program implementation and performance reporting.

Work Conditions and Compensation

Fully Remote Work: This 100% remote position allows you to work anywhere.

Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams. The official workday starts between 8 AM and 11 AM (employee local time) and ends between 5 PM and 8 PM (employee local time). While flexibility is encouraged, occasional work outside typical hours may be required to align with colleagues in different time zones. Open communication and availability for cross-time-zone meetings are essential for seamless teamwork.

Time Tracking: Employees are required to use time tracker software to monitor working hours and productivity.

Vacation: Enjoy 20 days of annual paid vacation.

National Holidays: You are entitled to up to 10 days of paid leave for recognized national holidays.

Sick Leave: Sick leave is provided in accordance with company policy.

About VyOS Networks

VyOS Networks is a company dedicated to creating cutting-edge, open-source network solutions that empower organizations to manage their networks with flexibility and control. As the company behind the VyOS network operating system, we are committed to delivering a robust, scalable, and secure platform that meets the diverse needs of businesses, service providers, and network professionals worldwide.

At VyOS Networks, our work goes beyond just providing technology - we’re shaping the future of networking with a global, community-driven project. We foster an environment where talented individuals come together to solve complex networking challenges, while continuously improving both our products and ourselves.

Our Mission

Powering a connected world, engineering for the future.

We believe that the future of networking lies in open collaboration, continuous innovation, and delivering solutions that keep the world connected, efficiently and securely.

Our Core Values

Our values define who we are as a team and how we approach our work every day:

- Respect: We believe in fostering a respectful environment where we value each other's perspectives and contributions. We maintain a deep respect for our colleagues, our open-source community, and our clients, ensuring that all interactions are guided by understanding, professionalism, and empathy.

- Responsibility: Trust is the foundation of our success. We hold ourselves to the highest standards of honesty, dependability, and accountability. Whether delivering on a commitment to a client or collaborating with a team member, we take responsibility for our actions and their impact.

- Improvement: We are driven by a relentless desire to improve - ourselves, our products, and the world of networking. Continuous learning, innovation, and refining our processes are key to pushing the boundaries of what’s possible.

- Contentment: At VyOS Networks, we believe that work should inspire and fulfill. We create an environment where people are excited to collaborate, share ideas, and find joy in solving real-world problems. We aim to inspire others while finding inspiration in the work we do.

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