▷ (3 Days Left) Cluster Reservations Agent
5 days ago
MHL Hotel Collection is currently recruiting for a Hotel Groups Reservations Agent to join our expanding Cluster Reservations Team based in The Spencer Hotel, IFSC, Dublin 1. This is an exciting position in a busy reservations department, so we are looking for someone with a passion for customer service and excellent attention to detail. The Groups Reservations Agent is responsible for the execution of the Group Reservations Departments policies and procedures and manage the day to day operations. You will report directly to Cluster Reservations Manager and the Hotel Revenue Manager. The role is Monday Friday with Saturday cover occasionally and office hours 9am 5.30, 10am 6.30pm or 10.30am 7pm. DUTIES AND RESPONSIBILITIES Manage the Group Reservation function ensuring that all groups are quoted in a timely manner (24 hour turn-around) followed-up, confirmed and contracted, payment collected and handed over to Operations. Ensure that every enquiry is tracked and followed-up using the tools provided and ensure that there is relevant documentation of all communication with clients. Ensure that all groups are entered into Opera correctly with relevant notes, traces and rates. To co-ordinate in advance with Hotel Operations any information/queries which concerns them in relation to a group. Complete all weekly/monthly group reports necessary to complete the Group Reservations Function. Manage all payment and billing information for each group, working with Front Office and Accounts Ideal candidate will possess: Relevant Hospitality experience in Front Office/Reservations with knowledge of Opera PMS highly desirable A professional manner and a great attitude towards providing high levels of customer service A willingness to progress their career with the MHL Hotel Collection About the MHL Hotel Collection: MHL group is a renowned portfolio of well known, high profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process. Benefits Complimentary meals whilst on duty. Employee Assistance Program for employees and friends & family. Death in Service benefit. Employee Discounts we offer both accommodation and food discounts for employees and family members at MHL Hotels. Career Development we promote development and promotion opportunities within our hotels and to transfer across our 12 hotels. We are committed to the continuous development of all our employees. Training we offer a full training programme for all new employees including a full days Hotel Induction where you are introduced to the policies and procedures of the hotel and meet with our managers. Tax Saver commuter tickets and Bike to Work Scheme we can provide commuter tickets where employees can save on their travel costs, and we offer the Bike to Work Scheme to all employees. Recognition awards for employees & managers, Recommend a Friend recruitment bonus, Birthday present, MHL Awards celebration To be part of a group of 13 hotels and to work with well-known international brands: Hilton, InterContinental, Marriott hotels. Social events Sports events Skills: Reservations experience Multi tasking Good communication skills
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Reservations Agent
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Dublin, Dublin City, Ireland The Sandymount Hotel Full timeJoin to apply for the Reservations Agent role at The Sandymount Hotel3 days ago Be among the first 25 applicantsJoin to apply for the Reservations Agent role at The Sandymount HotelGet AI-powered advice on this job and more exclusive features.Sandymount Hotel, Dublin's largest independent family-run hotel, is currently recruiting for a Reservations Agent to...
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Dublin, Dublin City, Ireland Hyatt Centric The Liberties Dublin Full timeJob Title: Reservations Agent (Maternity Contract)Department: ReservationsLocation: Hyatt Centric DublinReports To: Reservations ManagerJob Summary:The Reservations Agent plays a vital role in managing daily reservation operations, ensuring accurate guest bookings, and facilitating effective communication between booking platforms, internal teams, and...
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▷ (15h Left) Experienced Reservations Agent
2 weeks ago
Dublin, Ireland Clayton Hotel Burlington Road Full timeExperienced Reservations Agent Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready...
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Dublin, Dublin City, Ireland Dalata Hotel Group Full timeOverviewJoin to apply for the Reservations Agent role at Dalata Hotel GroupBenefitsFree employee meals on duty50% Off F&B in all properties€/£60 employee rate on rooms for all Dalata-owned hotels30% off the Friends & Family rateExtra AL day for every year worked (5 days to a maximum of 5 days)Employee Assistance ProgrammeCycle to Work Scheme/Transport...
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Dublin, Ireland Staycity Full timeLocation: Dublin Position: Reservations Sales Agent - French Speaking. Full time permanent Staycity is looking for a Reservations Sales Agent - French Speaking to join their Reservations Team, in the Dublin Head Office, on a full-time permanent basis. This is an opportunity to join the reservations team of the leading Aparthotel provider in Europe. Staycity...
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Dublin, Ireland Staycity Full timeLocation: Dublin Position: Reservations Sales Agent - German Speaking. Full time permanent Staycity is looking for a Reservations Sales Agent - German Speaking to join their Reservations Team, in the Dublin Head Office, on a full-time permanent basis. This is an opportunity to join the reservations team of the leading Aparthotel provider in Europe. Staycity...
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Reservations Sales Agent
7 days ago
Dublin, Ireland Staycity Full timeLocation: Dublin Position: Reservations Sales Agent - French Speaking. Full time permanent Staycity is looking for a Reservations Sales Agent - French Speaking to join their Reservations Team, in the Dublin Head Office, on a full-time permanent basis. This is an opportunity to join the reservations team of the leading Aparthotel provider in Europe. Staycity...
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Dublin, Ireland Hodson Bay Hotel Full timeJob Title:Reservations Agent (Maternity Contract)Department:ReservationsLocation:Hyatt Centric DublinReports To:Reservations ManagerJob Summary:The Reservations Agent plays a vital role in managing daily reservation operations, ensuring accurate guest bookings, and facilitating effective communication between booking platforms, internal teams, and...
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Dublin, Ireland MongoDB Full timeMongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
