Wedding and Banqueting Manager

Overview

The Galway Bay Hotel is currently recruiting a Banqueting Manager to join our award-winning team.

Awarded Best Employer in Galway in 2022 by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Fáilte Ireland Employer Excellence Programme and certified as A Great Place to Work. As part of the Hodson Bay Group, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

The purpose of this role is to oversee the seamless planning, coordination, and delivery of weddings and banqueting events, ensuring exceptional service and guest satisfaction. This is a hands-on role with a strong focus on managing weddings from start to finish, working closely with clients, internal departments, and suppliers to create memorable and well-executed events.

Main Responsibilities

- Collaborate with the General Manager, Operations Manager, Duty Managers, and Food and Beverage Manager to ensure smooth and efficient event operations.
- Act as the main point of contact for brides, grooms, and wedding parties, building strong relationships and offering expert guidance throughout the planning and execution process.
- Oversee the setup and breakdown of all event spaces, ensuring high standards are consistently met and spaces are returned to original condition post-event.
- Manage all aspects of staffing for weddings and banqueting events, including rotas, carrying out training, and supervising the team to deliver excellent service.
- Liaise with chefs, the Operations team, porters, and other departments to ensure logistical details are clearly communicated and executed.
- Maintain the wedding storeroom and supplies, ensuring stock is organised, accounted for, and replenished as needed.
- Communicate event plans and any last-minute updates to all relevant teams promptly and clearly.
- Identify and resolve operational issues effectively during events to ensure smooth delivery and guest satisfaction.
- Support continuous improvement by contributing feedback and ideas to improve service, efficiency, and guest experience.
- Maintain budget awareness and work within agreed cost parameters.

A little bit about you

- You have proven experience managing weddings and banqueting events (essential).
- You have strong leadership skills and are confident managing a team in a dynamic environment.
- You are highly organised, with excellent attention to detail.
- You have excellent communication and interpersonal skills and are comfortable working with guests, suppliers, and internal departments.
- You can stay calm under pressure and adapt quickly to changing circumstances.
- Experience managing budgets is an advantage.
- You are passionate about delivering exceptional guest experiences.

Why work with us?

- Awarded Best Employer in Galway by Galway Chamber of Commerce (2022)
- Culture of Respect throughout the hotel
- Career development and progression opportunities within the Hodson Bay Group
- Vibrant Health & Wellness Programme
- Motivational staff benefits
- Free Leisure Club membership
- Hotel discounts within the Hodson Bay Group
- Meals provided while on duty
- Awarded Best 4* Hotel 2021

Benefits

- Bike to Work Scheme
- Company events
- Employee discount
- Food allowance
- On-site gym and leisure facilities
- On-site parking
- Wellness programme

As a member of the Hodson Bay Group, Galway Bay Hotel offers many development opportunities for motivated and efficient team members across all departments. As a people-centric hotel group, we foster a positive team spirit and a supportive, respectful working environment.

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