
Medical Secretary New
4 weeks ago
Work Complexity
- day to day management of making appointments including Consultant's
daily work schedule
- managing patient clinics ensuring that all patient result are available
- organizing admissions for patients if required and ensuring all
documentation is completed ie. admission form, GDPR form, blood forms
- ensuring patients are given relevant details with regard to admission and
day care
- responsible for incoming and outgoing mail, phone calls and emails
- dictation typing of letters and discharge summaries
- contacting patients and relevant departments to inform of Consultant's
absence
- responsible for training of temporary secretary for holiday leave
Decision Making
- patient care when Consultant is abroad or absent
- liaise with other medical doctors in Consultant's absence
- adhering to health and safety procedures in event of an emergency
Responsibility
- ensuring the smooth running of a very busy clinical practice
- responsible for payments from patients including visa/cash transactions,
Insurance forms and ensuring there are no outstanding accounts
Knowledge and Skills
- excellent communication and secretarial skills
- ability to work under pressure and deal with patients who in most cases
are extremely stressed
- as we aim to be a paperless office excellent IT skills are required
Contacts
- liaise with work colleagues and communicate with patients
- communicating with patient's relatives with discretion and confidentiality
-
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