Workplace Co-ordinator

2 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time
My client is looking to hire an experienced workplace coordinator to join their team on a temporary basis in Dublin 2.

The Workplace Coordinator will focus on hospitality-driven services such as access assistance, meal coordination, event planning, and offsite management, ensuring a seamless and exceptional experience for employees and guests.

This is a fully on-site position.

Responsibilities:

1. Managing In-Office Experience: Serving as the primary point of contact for employees and visitors, ensuring a great first impression with a warm and welcoming atmosphere. Provide access assistance, in tandem with onsite security.
2. Event and Meeting Coordination: Serve as a contact point for offsites, events, and meetings, managing setup requirements, and providing hands-on support for events, room configurations, and deliveries.
3. Hospitality Services: Manage meal coordination for employees, including any lunch catering, special dietary requests, and meal ordering for meetings and events. Oversee the stocking of snacks and beverages. Collaborate with vendors and providers to ensure high-quality service delivery.
4. Managing Workplace Operations: Address employee requests in coordination with property management, conducting regular office audits, and ensuring all facilities issues are promptly resolved. Coordinate with building management to ensure quality services, compliance with lease obligations, and collaborate with IT, AV, and Security departments for any operational needs.
5. Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.

Requirements:

1. 2+ years of experience in Workplace Operations, facilities, office management
2. Excellent customer service skills with a pleasant and calm demeanor.
3. Previous experience with event assistance and coordination
4. Broad knowledge of Workplace Operations policies and procedures
5. Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
6. Strong organizational and multitasking skills.
7. Proactive self-starter with minimal supervision.
8. Excellent communication skills (verbal and written).
9. Proficient in Google Suite.

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